Internal Posting; Library Assistant II - Carnegie

• Assists patrons with finding library materials. Helps patrons use resource searches and library materials to locate information of interest.
• Sorts and files books. Maintains routine files related to Library operations. Accepts applications for computer-only library cards.
• Shelves and re-shelves books into proper alpha or numeric category.
• Participates in library beautification efforts such as but not limited to displays, placing and  aligning materials on shelves, furniture arrangements and cleanliness, and appearance of entry ways.
• Performs other duties as assigned that support the overall objective of the position.

The Library Assistant II is the second in a multi-level career path for community Library services. The Library Assistant I provides circulation and customer service support. Advancement to Library Assistant II is possible by additional responsibility for opening the library, team leadership, and competency in customer service for circulation, reference, and special areas such as children’s or foreign language sections. Advancement to Library Assistant III is based on need and requires specialization in library systems and technology, technical services, circulation, reference services, and/or children’s services in addition to those competencies expected of a Library Assistant II.

Assists in the operation of a public Library in the Adult, Teen, Children’s, or Circulation areas, providing circulation, basic reference, technical services, program development, marketing, and technology related services. Opens the Library. Maintains an orderly environment that supports library activity. Closes down the Library at the end of the day. May act as Person In Charge. Contributes to a positive work environment.

Assists Youth Librarian/Adult Librarian in program development and event planning within the youth and adult departments. Assists marketing efforts with library staff and works closely with patrons, presenters and community groups. Promotes library collections, services, and programs.

Assists patrons with basic reference. Performs reference interviews. Demonstrates usage and search skills for online database. Provide technology assistance as needed with downloadable materials, printers, software and hardware.

Trains and guides other staff in circulation operations. May prioritize work for other Library Assistants. Serves on library teams as requested by the Library Director or direct supervisor. Performs special projects and other job-related tasks that may be assigned by the Library Director, Operations Supervisor, or direct supervisor.

Maintain a safe and healthful workplace and other duties as assigned. This position will incorporate safe work practices with each task performed and actively participate in initiatives designed to promote a safe work environment.

• Assists patrons with finding library materials. 
• Helps patrons use resource searches and library materials to locate information of interest.
• Charges out and checks in library materials.  
• Collects service charges on overdue, lost, or damaged materials. 
• Types overdue notices and similar short forms.
• Sorts and files books. 
• Maintains routine files related to Library operations. 
• Accepts applications for library cards.
• Prepares books and other materials for circulation. 
• Applies labels, and covers to books and audiovisual materials. 
• Shelves and re-shelves books into proper alpha or numeric category.
• Checks in periodicals received by the Library.  
• Discards periodicals according to instructions.  
• Displays or files periodicals as appropriate.
• May catalog pre-classified books and other library materials by obtaining the correct bibliographic record on-line from a computer database. 
• Performs clerical tasks such as data entry into to pre-established databases using data entry screens, and processing reports on items such as books
• that are missing, replaced, transferred, or discarded. 
• Assists other staff with preparation for and presentation of children’s programming.
• Participates in library beautification efforts such as but not limited to displays, placing and aligning materials on shelves, furniture arrangements and cleanliness, and appearance of entry ways.
• Performs other duties as assigned that support the overall objective of the position.

Knowledge 

The position requires specialized knowledge of basic library methods, practices and terminology. Requires knowledge of personal computers to use common office productivity software and special cataloguing, customer transaction, and search programs used by the Library. Requires a working knowledge of financial record keeping sufficient to summarize daily activity and reconcile customer accounts. Requires sufficient human relations and communication skills to exercise patience and interact courteously with patrons of all ages and to conduct library orientation. Requires sufficient math skills to add, count, and develop alphanumeric sequences.

Skills and Abilities

Requires the ability to perform all of the duties of the position with only general supervision and support. Requires the ability to follow detailed procedures such as standard library cataloging and filing rules. Must be able to maintain a well organized and attractive library setting. Must be able to apply and explain library rules, regulations and policies. Must be able to monitor and maintain acceptable customer behavior. Requires the ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the City and its services. Must be able to perform routine clerical and record keeping duties. May be required to work evenings, weekends and attend meetings or activities outside normal working hours.

Education, Training, and Experience

The position typically requires a certificate in library science curriculum or equivalent plus two years of experience in a library or instructional support setting. An Associates degree may substitute for some experience.

We will consider any equivalent combination of knowledge, skills, education, certifications, and experience to meet the minimum positions qualifications. If you are interested in applying for this position, we encourage you to think broadly about your background and skillset for the role.

Studies have shown that many candidates are less likely to apply for a job if they do not believe they meet all of the hiring criteria. Our talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of this role. We therefore encourage persons with non-traditional skill sets and experiences to apply, and to take the time to explain how those skills and experiences qualify them for this role.