- Location
- Germantown, TN · 7945 Wolf River Blvd, Germantown TN 38138
- Type
- Full-time
- Department
- Care Support
- Seniority
- Manager
- Source
- Greenhouse
Description
Job Title: Value-Based Care Manager
About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.
Position Overview
The Value-Based Care Manager is responsible for coordinating and managing the care of oncology patients participating in value-based care programs. This role serves as a central point of contact for patients and caregivers, ensuring care coordination, reducing duplication of services, and supporting positive clinical and cost-effective outcomes. Working collaboratively with physicians, nurse navigators, and interdisciplinary teams, the Value-Based Care Manager helps patients navigate the healthcare system while ensuring compliance with program requirements and practice redesign initiatives.
Key Responsibilities
- Serve as a central point of contact for patients at high risk for complications to ensure coordinated, efficient care.
- Utilize a collaborative care management process including assessment, planning, facilitation, coordination, evaluation, and advocacy.
- Work closely with the patient’s primary care team, particularly nurse navigators, to prevent overlap or redundancy in care.
- Assess patient, family, and caregiver needs and provide education, anticipatory guidance, and resources to reduce barriers to care.
- Perform appropriate clinical actions within the scope of nursing practice and training.
- Educate patients on preventive care practices and reinforce individualized care plans to prevent unnecessary admissions and readmissions.
- Track patient progress and outcomes; adjust care plans as needed in collaboration with oncologists.
- Schedule appointments, coordinate with physicians and specialists, and arrange outside services to support patient care and well-being.
- Assist patients in managing chronic conditions, prioritizing healthcare needs, and preventing complications through standardized care protocols.
- Support care transitions for patients discharged from the hospital, including medication management and follow-up scheduling.
- Collaborate with provider clinic staff to ensure accurate documentation of staging, oncology/hematology diagnoses, and other relevant clinical information.
Qualifications
Education & Experience
- Required:
- Bachelor’s degree in Nursing.
- Minimum of three (3) years of nursing experience.
- Preferred:
- Master’s degree.
- Case management experience.
Credential/Licensure
- Required:
- Current RN license to practice in the state where work is performed.
Skills & Abilities
- Required:
- Strong knowledge of healthcare management resources and care coordination services.
- Excellent verbal and written communication skills with strong problem-solving and conflict resolution abilities.
- Ability to communicate effectively with patients, families, physicians, and staff at all levels.
- Proficiency in Microsoft applications (Word, Excel) and understanding of patient privacy and security requirements.
- Ability to work independently, exercise sound judgment, and manage multiple tasks and projects effectively.
- Strong organizational skills with the ability to maintain control of workflow in a fast-paced environment.
- Preferred:
- Experience working within oncology or value-based care programs.
Why West Cancer Center is a Great Place to Work
- Meaningful Impact: Play a key role in improving outcomes and care experiences for oncology patients.
- Collaborative Culture: Work alongside multidisciplinary teams dedicated to coordinated, high-quality cancer care.
- Professional Development: Access ongoing education, training, and opportunities for growth.
- Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.
No nights, weekends, or holidays. Comprehensive benefits package.
Join Us
If you are passionate about care coordination, patient advocacy, and improving oncology outcomes through value-based care, we invite you to apply. Join West Cancer Center as a Value-Based Care Manager and help make a meaningful difference in patients’ lives every day.