Retail Store Manager - Hickey's Gorey

We currently have an exciting opportunity for a Retail Store Manager to join the Hickey's Pharmacy team in Gorey.

This is a full-time, permanent opportunity.

Hickey's Pharmacy

Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores, over 370 employees and strong growth ambitions. As a pharmacist led company, we understand the importance of delivering accessible healthcare and the critical role of the pharmacist in achieving this. We're health people. If you want to deliver exceptional care in a supported environment with learning and development opportunities, then Hickey's could be the place for you.

Duties and Responsibilities: ­­­­ ­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­­­

• To ensure the Pharmacy is maintained in line with Company Standards and that pharmacy sales staff are clear on their duties and the standards of performance to be achieved.
• To ensure excellent retail standards and practices are in place and maintained, including: Category Management, Merchandising, Stock Control, rotation of stock, use of designated suppliers and following of Standard Operating Procedures (SOP’s).
• To maintain correct procedures for the handling, processing and control of cash and all receipts throughout the Pharmacy including safes and bank lodgements in accordance with the Company Cash Policy. To address cash handling issue with staff as required in the appropriate manner. To ensure that proper receipt and documentation of all goods and services is upheld.
• Ensure that the proper procedure for the various Department of Health Schemes e.g. DPS, LTI, GMS is carried out and that they are kept up to date, submitted properly at the end of each month and payment is reconciled as set down by Company Procedures.
• To execute product promotions in the Pharmacy.
• To implement policies and procedures as introduced by Allcare Management Services and follow standard operating procedures.
• To be responsible for the security of all stock, property, keys and the safety of all staff and customers.
• To ensure that the Pharmacy is kept clean and tidy, with cleaning duties delegated and monitored, and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
• To ensure that details of the business are kept confidential and not divulged to any persons outside the Company without prior approval of Allcare Management Services.
• To monitor and make recommendations on the public’s attitude and perception of the pharmacy. To analyse and advise the company on a wide range of issues affecting its pharmacy and retail business.
• To adhere to agreed budgets as stipulated by Allcare Management Services.
• To observe the details as laid down in the Health and Safety of Work Act and that all staff adhere to the details.
• To ensure that the Front of Counter Operation is efficient using all feedback to the Managing Pharmacist & Business Territory Manager on opportunities to improve rostering in order to maximise profitability.
• Any other duties as required.

Qualifications, Experience & Skills Required

• Retail Pharmacy experience, with management experience preferable.
• Excellent communication and influencing skills
• Excellent ability to motivate a team
• Organised and flexible with a proven ability to multi-task successfully in a busy environment.
• Discretion is an essential part of managing our relationships with colleagues and customers. 
• Business acumen and excellent problem solving ability, looking for ways to overcome blocks and implement solutions.
• Ability to build strong internal relationships with the pharmacy team and other stakeholders.