Hiring.Camp

Markets Operations – Risk and Control

Ocbc

·

Today

Location
MAL-Wisma Lee Rubber, Malaysia
Workplace
Onsite
Type
Full-time
Department
Operations
Source
Workday

Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Risk and Control

KEY FUNCTIONS/ RESPONSIBILITIES

  • Drives internal process review, identify potential gaps and provide mitigation controls.

  • Handle daily review of deals deletion done by Global Market and obtain approval from designated approving authority

  • Perform daily legal trawl on Treasury Customer database as and when there’s notification received from RCU / Legal Dept

  • Prepare monthly management / KRI reporting according to submission deadline

  • Coordinate and review half yearly assessment for RCSA and RRSA submission

  • Ensure system access matrix align to job functionality and profile

  • Establish control procedures in mitigating risks arising from products launch, regulatory changes or process changes

  • Monitor and follow up on with respective sections in the department to ensure timely closure of audit items/ risk gaps

  • Act as the BCP coordinator for the department, review and ensure the BCP plan is updated. Coordinate for periodic DR and BCP Testing

  • Promote and instill risk awareness programs in the department

Customer Service

  • Liaise and work closely with stakeholders to ensure SLA/SLI is met.

  • Attend to internal customers’ enquiries and handle exceptional request on ad hoc basis.

Quality Initiatives

  • Maintain good quality of work i.e. zero defects and minimize reworks.

  • Identify and put in action plan for areas for process improvement.

Others

  • Ad hoc assignments

  • Preferably knowledge dealing with Treasury products.
  • Self-motivated and able to work as a team.
  • Possess positive attitude and willingness to learn.
  • Able to work fast, independently and under pressure.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Skills

Customer Service

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