Information Development 3

Information Development 3

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Role: HPE Networking Aruba Courseware Developer

The Product Adoption Content and Education (PACE) team develops and delivers the content our customers need to install, manage, and configure HPE Networking’s products and solutions. HPE Networking is all about powering connections and empowering change.

What you’ll do:

The courseware developers on the PACE team strive for this goal daily by:

• Putting teamwork first. We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of fun into the mix.

• Being unafraid to fail. We know that everything won't be done perfectly the first time. We go for it anyway. When we make mistakes, we get up, brush ourselves off, learn from the experience, support each other, and try again.

• Remembering why our work is important. Our job is to help make our customers successful. We do this through simplified onboarding, intuitive help in our applications, and giving customers the content they need when they need it. When we do this, we help make their lives better, which has intrinsic meaning. We also help make something essential to life as we know it, connectivity from anywhere to anywhere, possible. We measure our success against these goals.

What you need to bring:

We are looking for a curious Courseware Developer to join our mighty team! In this role you’ll create customer-focused content, including comprehensive concepts, examples, tasks, and hands-on learning activities for HPE Networking’s cutting-edge cloud services, automation, and networking products. The role requires the ability to grasp and translate complex technologies into easy-to-use content for our customers.

The ideal candidate is a subject matter expert in the content, and a persistent self-starter with strong collaborative skills who also has an interest in leading content development projects. This ideal candidate enjoys continuous learning and professional growth and can excel in a fast-paced, highly-technical working environment.   

Responsibilities:

• Design, develop, deliver, and maintain customer-facing, best-in-class user content.

• Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more.

• Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs.

• Analyze specifications and product descriptions and recommend the best learning approach.

• Learn the customer experience through hands-on usage of our networking products.

• Follow established style and process guidelines to provide consistency and completeness.

Minimum Qualifications:

• Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software and networking products.

• 5+ years of experience producing technical content.

• BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience.

• Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.

• Ability to research complex technical concepts (independently and collaboratively).

• Familiarity with XML or Markdown authoring, content management, and courseware development tools.

• Strong problem-solving skills; ability to make progress with less-than-complete information.

• Excellent communication and collaboration skills.

• Ability to utilize AI tools to scale the creation of content, retaining high quality output.

• Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.

Preferred Qualifications:

• Familiarity with Markdown and MS PowerPoint for authoring content.  

• Familiarity with program management methodologies and systems such as Agile and JIRA.

• Familiarity with the HPE Aruba Networking and/or HPE Juniper Networking products and technologies.

• Have industry network certifications.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india

#networking

Job:

Engineering Services

Job Level:

Specialist

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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