Research and Insights Junior Analyst - Advanced Analytics

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

 

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

 

For more information, please visit: www.didiglobal.com/news

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Team Overview

In this role, you will be part of the Research and Insights team at 99. Our goal is to deeply understand the behavior, pain points, and needs of our users (passengers, partner drivers, eaters). As a Junior Advanced Analytics Analyst, your mission will be to support the transformation of large volumes of data into actionable insights, combining survey data with the business's transactional data to guide the company's strategic decisions.

Role Responsibilities

Responsible for:

• Data Extraction and Manipulation: Collect, clean, and structure data from different sources (internal databases, market research results, app usage data) using SQL, Python/R, Internal tools
• Dashboard Creation and Maintenance: Develop and update visual dashboards to track key research and user satisfaction KPIs.
• Support in Modeling and Testing: Assist the team in building basic statistical models, customer segmentation (clustering)
• Descriptive and Diagnostic Analysis: Cross-reference quantitative behavior data with research data to answer business questions 
• Insight Generation: Participate in alignment meetings and help translate complex analyses into clear, objective presentations for business and product stakeholders.

Role Qualifications

• Query and Programming Languages: Proficiency in SQL (essential for data extraction) and basic/intermediate knowledge of Python or R for data manipulation
• Data Visualization: Practical experience with DataViz tools
• Basic Statistics: Solid understanding of fundamental statistical concepts (mean, median, standard deviation, correlation, distributions) and A/B Testing logic.
• Office/Google Workspace Suite: Advanced Excel/Google Sheets and a strong ability to create presentations in Google Slides. 
• Business curiosity: a willingness to go beyond the surface to understand the “why” behind the data, and a genuine interest in understanding the business problems behind each request. 
• Rigor and skepticism: attention to data quality, awareness of bias, and the habit of validating results before sharing them.
• Clear Communication: The ability to translate technical terms into simple, accessible business language.
• Teamwork: Ease in collaborating with researchers and business teams.
• Resilience and Adaptability: A dynamic profile to handle the fast-paced environment of a technology and mobility company.

• Nice to have
• Background in STEM (Engineering, Statistics, Mathematics, Economics) or equivalent courses in the data field.
• Basic understanding of Machine Learning (linear regression, logistic regression, decision trees).
• Intermediate English (for reading technical documentation and occasional interactions with DiDi's global teams).

 

EEO Statement

You'll love working at DiDi because

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are. We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.  We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).