General Manager (Grocery - Full & MDC)

Position Summary...

What you'll do...

The General Manager is responsible for leading all aspects of a high-volume grocery distribution center, ensuring operational excellence in safety, quality, service, productivity, talent development, and financial performance. This role drives strategic initiatives, fosters a culture of accountability and continuous improvement, and ensures the facility consistently delivers outstanding results for customers, associates, and the business.

Key Responsibilities

Strategic Leadership & Operational Excellence

• Develop, execute, and oversee the facility’s business plan to achieve operational goals related to safety, quality, service, productivity, and financial performance.
• Identify and implement strategic improvements that enhance efficiency, optimize resources, and support long-term growth.
• Lead complex distribution operations while maintaining alignment with organizational priorities and customer expectations.
• Monitor performance metrics and operational trends to drive data-informed decision-making and continuous improvement initiatives.

Financial & Resource Management

• Direct the financial performance of the distribution center by managing budgets, controlling expenses, and maximizing asset utilization.
• Review, analyze, and communicate business performance reports to identify opportunities and risks.
• Ensure effective allocation of labor, equipment, and operational resources to meet business demands and service level expectations.

Workforce Planning & Talent Leadership

• Approve and oversee workforce planning strategies to ensure staffing levels support current and future operational requirements.
• Build and develop high-performing leadership teams through coaching, mentoring, succession planning, and performance management.
• Lead hiring, promotion, development, and talent retention efforts to strengthen organizational capability.
• Foster a culture of engagement, accountability, recognition, and growth.

Safety, Quality & Compliance

• Champion a culture of safety by ensuring adherence to company, regulatory, and logistics standards.
• Maintain facility-wide compliance with quality, food safety, operational, and environmental requirements.
• Develop, implement, and sustain policies, procedures, training programs, and supporting documentation to drive consistent execution.
• Conduct regular reviews of operational processes to mitigate risk and ensure continuous compliance.

Customer, Supplier & Stakeholder Relations

• Build strong partnerships with customers, suppliers, and internal stakeholders to support operational success.
• Resolve complex associate, customer, and supplier concerns by conducting thorough investigations and making sound, fact-based decisions.
• Communicate effectively across all levels of the organization to align priorities and drive results.

Community Engagement

• Serve as an ambassador for the company within the local community by participating in civic organizations, charitable initiatives, and company-sponsored programs.
• Promote community involvement and associate engagement while strengthening the organization’s local presence and reputation.

Leadership Expectations

Respect for the Individual

• Build inclusive, high-performing teams where associates feel valued, respected, and empowered to contribute.
• Foster a culture of belonging by embracing diversity of thought, background, experience, and perspective.
• Develop strong, trust-based relationships through transparent communication, collaboration, and positive leadership.
• Attract, retain, and develop top talent while recognizing and celebrating achievements and contributions.

Act with Integrity

• Model the highest standards of integrity, ethics, and compliance in every decision and action.
• Lead with humility, accountability, fairness, and transparency.
• Uphold company values and drive responsible business practices that positively impact associates, customers, communities, and the environment.
• Promote sustainability initiatives and support the company's commitment to eliminating waste and creating long-term value.

Serve the Customer

• Maintain an unwavering focus on delivering exceptional customer service and operational execution.
• Use data, insights, and analytics to make informed decisions that balance short-term performance with long-term business objectives.
• Evaluate operational strategies through the lens of customer needs, cost efficiency, and service excellence.

Strive for Excellence

• Drive a culture of continuous improvement, innovation, and operational discipline.
• Demonstrate curiosity, resilience, and a willingness to challenge the status quo.
• Encourage learning from experience and leveraging new technologies to improve outcomes.
• Lead organizational change initiatives and support associates through business transformation.

Preferred Leadership Profile

The ideal candidate is a proven supply chain executive with extensive distribution leadership experience, a strong track record of operational excellence, and the ability to inspire large teams to deliver outstanding results. They are a strategic thinker, effective communicator, and people-first leader who consistently drives performance while maintaining an unwavering commitment to safety, quality, and culture.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $180,000.00 - $270,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Apparel Product Development, Business Operations, Compliance, Facilities Planning, Financial Modeling and Analysis, Logistics, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Recruiting, Supervising Associates, Talent Development, Walmart Logistics Manager, Warehouse Management Systems

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management, Bachelors: Video Production

Primary Location...

23769 MATHEW RD, STERLING, IL 61081-9111, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.