Restaurant Manager

Description

Saz’s State House is seeking a full-time Restaurant Manager for a floor-first leadership role. Working alongside the General Manager, you’ll spend most of your time on the floor leading front-of-house staff, driving exceptional guest experiences, and upholding our high operational standards and company values. 

Starting Salary: $52,000+, commensurate with experience

What You’ll Do

• Lead on the Floor: Spend the majority of your time on the restaurant floor actively engaged in peak service hours - stepping in to coach staff, assist in all service functions (serving, expediting, hosting, bartending), and maintain high operational standards in real time. 
• Daily Operations: Assist the General Manager in running smooth daily operations, including overseeing opening and closing procedures and ensuring adherence to company policies. 
• Team Leadership & Development: Lead, train, and mentor team members through hands-on coaching, conduct performance evaluations, and assist with recruiting and onboarding new talent. 
• Guest Experience: Drive high levels of customer satisfaction by delivering excellent service, resolving guest complaints promptly, and implementing strategies to enhance retention. 
• Quality Control: Ensure all food and beverages meet brand standards by monitoring presentation, taste, and consistency, while overseeing kitchen and floor operations during service. 
• Financial & Cost Management: Assist in managing the restaurant budget, monitoring sales and profit margins, and helping develop and execute      cost-control measures. 
• Staffing & Scheduling: Manage scheduling to ensure adequate staffing levels, tracking timekeeping and team performance across every shift. 
• Inventory & Supplies: Monitor inventory levels, oversee stock counts, and place vendor orders as needed to keep the restaurant fully supplied. 
• Compliance & Safety: Maintain health and safety compliance through strict enforcement of food safety guidelines and sanitation procedures. 

Schedule: Average 45–50 hours per week with availability for evenings, weekends, and holidays. 

Requirements

• Experience as an Assistant General Manager, Restaurant Manager, or similar supervisory role 
• Strong leadership, problem-solving, and team management skills with a hands-on approach 
• Excellent interpersonal and customer service skills in a fast-paced environment 
• Solid understanding of restaurant operations, including scheduling, inventory, and financial management 
• Proficiency with restaurant management software and POS systems preferred 
• Ability to stand and walk for extended periods and lift up to 25 pounds 

Saz's State House opened in 1976, and we've grown for 50 years. Today, Saz's Hospitality Group offers amazing dining, catering, festivals, and retail throughout Southeastern Wisconsin. True to our roots, we focus on building a team of caring and committed individuals who believe in stellar service to our guests and each other. We're also proud to be a NINE-time recipient of the Top Workplace Award! Please be sure to visit Sazs.com to learn more. 

At Saz's, we take care of our team. Benefits include health, dental, and vision insurance, paid vacation, 401(k), company-paid telemedicine coverage, annual shoe stipends, referral bonuses, and generous restaurant and catering discounts. Eligibility is based on employment status and appropriate waiting period. 

At Saz's, we want you to be YOU – we celebrate everyone for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills – creating an inclusive environment for all team members.