Manager, Medical Operations

Manager, Medical Operations

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

What You Will Do:

• Serve as the primary contact for completing IIR study budget Fair Market Value (FMV) assessment

• Review, evaluate, and negotiate IIR study budgets and line-item requests with study sites to ensure alignment with FMV guidelines and organizational standards.

• Partner with IIR Project Managers to review budget requests, resolve outstanding questions, and provide timely feedback to study sites.

• Maintain internal budget benchmarking data and recommend updates based on market trends, historical experience, and current rates.

• Prepare and distribute quarterly reports and summaries of finalized IIR study budgets.

• Develop site budget templates and negotiation parameters, or review and approve CRO-developed budget templates to ensure consistency and alignment with organizational standards.

• Review and provide guidance on site budget escalation requests submitted by CROs.

• Supports the operational management of the US Oncology Investigator-Initiated Research (IIR) program by partnering with cross-functional stakeholders across US Medical Affairs, Clinical Development, and Alliance organizations. Facilitates communication, coordinates meetings, and maintains documentation to ensure alignment and efficient execution of program activities.

• Maintains IIR tracking tools and performance metrics to provide portfolio visibility and support risk management. Additionally, supports vendor oversight activities, delivers training on IIR systems and processes, and serves as a point of contact for user support and issue resolution.

Your Profile:

• Bachelor’s degree (B.A. or B.S.) required.

• Minimum of five years of relevant experience in pharmaceutical, biotechnology, clinical research, or related industry.

• Demonstrated experience in study budget evaluation, FMV assessment, and site budget negotiation.

• Demonstrated project management experience supporting clinical or Medical Affairs research.

• Advanced proficiency with Microsoft Office applications, project management tools, and document management systems.

• Demonstrated success in building productive relationships with diverse internal and external stakeholders through strong communication, collaboration, and interpersonal skills.

• Dependable self-starter with strong organizational skills and the ability to manage competing priorities and meet strict deadlines in a highly metrics-driven environment.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply