- Salary
- $124k – $207k
- Location
- USA - IL - Lake Forest H1 - Hospira, United States of America · United States - Florida - Tampa · United States - Illinois - Itasca · United States - New York - New York City · United States - Pennsylvania - Collegeville
- Type
- Full-time
- Experience
- 6+ years
- Closing date
- Today
- Source
- Workday
Description
ROLE SUMMARY
The Senior Business Analyst is the connective tissue between business stakeholders and technical teams within the AI Accelerator. Sitting at the intersection of business need, workflow, and AI capability, this role translates business challenges into well-defined, high-value use cases — and ensures the resulting solutions fit naturally into how people actually work.
Primarily a business-translation role, it also brings a strong workflow and user-experience lens, partnering closely with design, data science, and engineering so that AI solutions are not only aligned to strategy but intuitive, adopted, and impactful across the US Commercial Organization.
ROLE RESPONSIBILITIES
Use Case Definition & Prioritization
- Identify high-value business problems that can be addressed through AI, automation, or advanced analytics.
- Translate business objectives into clear, actionable use cases with measurable outcomes.
- Prioritize use cases based on strategic impact, feasibility, and alignment with organizational goals.
Stakeholder Engagement & Facilitation
- Act as a liaison between business units (e.g., Commercial, Medical Affairs, Market Access) and technical teams (e.g., Data Science, Engineering, Design).
- Facilitate workshops, interviews, and co-creation sessions to gather insight and define solution requirements.
- Manage stakeholder expectations and communicate outcomes clearly and effectively.
Requirements Gathering & Documentation
- Develop business requirement documents, user stories, and acceptance criteria for AI and digital solutions.
- Partner with UI/UX, QA, and Solutions Architecture teams so business needs are reflected in design and functionality.
- Maintain traceability between business goals, technical implementation, and performance metrics.
Workflow Analysis & Experience Alignment
- Map end-to-end user workflows across commercial, clinical, and operational domains to surface friction and opportunity.
- Contribute a user-experience and workflow perspective to solution design, advocating for intuitive, accessible outcomes.
- Identify opportunities to streamline workflows and reduce friction through intelligent automation and thoughtful design.
Value Realization & Impact Measurement
- Define success metrics and KPIs for initiatives, ensuring alignment with business outcomes.
- Monitor solution performance post-deployment and support continuous improvement.
- Communicate impact and ROI to leadership and cross-functional stakeholders.
Adoption & Change Support
- Support change-management and adoption efforts across business units.
- Help develop training materials, onboarding guides, and communication plans that drive user engagement.
- Address feedback and resistance through iterative design and stakeholder collaboration.
QUALIFICATIONS
Basic Qualifications
- Bachelor’s or Master’s degree in Business, Life Sciences, Health, Design/HCI, or a related field.
- 6+ years of experience in business analysis, strategy, digital transformation, or product/experience roles — preferably in healthcare or life sciences.
- Demonstrated experience translating business needs into technical or product requirements, ideally in partnership with data, analytics, or digital teams.
- Working knowledge of healthcare or commercial workflows and how users interact with digital tools.
- Strong communication, facilitation, and stakeholder-management skills.
Preferred Qualifications
- Master’s degree
- Experience with AI/ML, advanced analytics, or automation solutions in a regulated environment.
- Familiarity with UX and workflow methods — journey mapping, usability testing, human-centered design — and tools such as Figma.
- Understanding of oncology workflows and/or healthcare regulations and data privacy (e.g., HIPAA).
- Experience with agile delivery and cross-functional product teams.
- Change-management or adoption experience.
PHYSICAL / MENTAL REQUIREMENTS
Ability to synthesize ambiguous, incomplete inputs into structured requirements and perform complex analysis.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Occasional travel (~10%) for stakeholder workshops, design sessions, and cross-site collaboration.
ORGANIZATIONAL RELATIONSHIPS
Business units (Commercial, Medical Affairs, Market Access); Data Science & Engineering; UI/UX & Design; Product / Solutions Architecture; and senior leadership across the US Commercial Organization.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details
- Last Day to Apply: August 25, 2026
- Work Location Assignment: Hybrid, 2-3 days onsite/week, US Commercial Pfizer site required
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech
