Clerk - Rockwell (pt)

City of Wichita

2 days ago

Salary: $14 – $21/hr
Location: Rockwell Branch Library, KS, KS, US
Type: Part-time
Visa: Not sponsored
Source: GovernmentJobs

Description

Click link for video of job features: https://www.dropbox.com/sh/49l33unlg7ny98p/AABLC1F23H_tR9ErxhT3ev15a?dl=0

The Ford Rockwell Library located at 5939 E 9^th St. N. has an opening for a part-time clerk position which includes weekend shifts. To be a successful member of our team you must be customer-focused and have a passion for assisting a wide variety of customers in the use of the library and its programs and services. Candidates should have patience, be courteous and demonstrate empathy during all customer interactions, communicate pleasantly and effectively, and bring creativity and energy to all projects. In addition, you must enjoy interacting directly with people of all ages and from diverse backgrounds and be adept at understanding the needs of Library customers.

This is clerical and manual work which can be learned by training on the job, and which requires limited judgment in its execution. Work may include making arithmetic or similar checks on the work of other employees, but not supervision, unless allowed temporarily over staff assisting with a task.

General responsibilities include customer assistance in all aspects of library service in person and by telephone, shelving and shelf-reading, collection maintenance, public computer assistance, and miscellaneous duties as assigned

Clerks spend approximately half of each scheduled shift shelving library materials and conducting materials handling processes such as sorting materials, loading carts of items, or shelf-reading sections of materials.

The employee selected for a part-time clerk position must be able to demonstrate a strong customer service orientation and demonstrate computer competency that includes the ability to assist others with basic public computing needs.

The hours for these positions are: This is a part-time position with 40 hours per pay period.

Saturday: 9:15am - 6:15 pm
Wednesday through Friday: 11:45am - 3:45pm

Please note: While this position is currently assigned a fixed schedule, shift and work hours are subject to change based on operational needs. Final schedule will be confirmed at the time of hire and may vary depending on department requirements.

Bargaining Unit: None

Perform collection maintenance tasks including shelving, shelf-reading, pulling holds, weeding, and assisting with delivery of materials (sorting and processing)
Provide assistance to customers with accounts, including placing holds on materials, issuing library cards, and resolving account blocks
Provide basic tech help to customers including help copying, printing, and faxing
Provide information to customers about library and community partner services and resources.
Provide reader’s advisory and reference assistance to all ages
Other miscellaneous duties as assigned by supervisor
These examples are not intended to be all-inclusive

Ability to deal tactfully and courteously with other employees and the public
Ability to learn, within a short period of time, office practices and procedures
Ability to develop and maintain effective working relationships with co-workers, community partners, and the public
Ability to communicate clearly and effectively, both orally and in writing

Demonstrate attention to detail when shelving and shelf-reading to ensure all materials are in their correct location.

Demonstrate a growth mindset and continually learn new skills to best serve the public.

Ability to: stand while moving about for up to 8 hours per shift, or stand stationary for up to 2 hours, on carpet, tile or concrete flooring; walk while pushing a loaded book cart weighing up to 250 lbs.; reach, bend, stoop, kneel and squat to arrange materials on shelves; extend arms overhead repetitively to return book, weighing as much as 10 lbs.; repetitively reach across body while handling up to 10 lbs.; and frequently lift to shoulder height, up to 50 lbs. and carry the load up to 5'

Six (6) months of entry level clerical office support work which includes sorting and filing.
Must be legally authorized to work in the United States without the need of a sponsorship.
Attainment of passing scores on pre-employment tests.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.

Skills

Customer Service