Health Partner Contracts Manager

About the role | He Aha Te Tūranga

Join us as our Health Partner Contracts Manager and play a pivotal role in shaping provider partnerships that improve member affordability, reduce claims inflation and deliver sustainable value across our healthcare network.

This is far more than a contract management role. You'll be responsible for shaping how we partner with healthcare providers across New Zealand, influencing millions of dollars in healthcare spend while helping deliver more affordable, accessible and sustainable healthcare for our members.

Leading the development, negotiation and optimisation of provider agreements across hospitals and healthcare facilities, you'll translate network strategy into commercially effective partnerships that deliver value for members, providers and nib.

Working closely with senior leaders across Provider Management, Clinical Services and Claims, you'll identify opportunities to improve network performance, manage healthcare cost inflation and drive innovative funding and contracting approaches that support better health outcomes.

You'll have the opportunity to:

• Lead complex, high-value negotiations with hospitals and healthcare providers

• Shape provider network strategy and influence future healthcare delivery models

• Drive initiatives that improve member affordability and healthcare value

• Deliver commercially sustainable outcomes across a large provider network

• Establish best-practice contracting frameworks, governance and performance measures

• Influence senior stakeholders internally and externally across the healthcare sector

This is an opportunity to play a meaningful role in addressing one of healthcare's biggest challenges: improving affordability while maintaining access to high-quality care.

About you | Ko Wai Koe 

 You're a strategic thinker, skilled negotiator and trusted relationship builder who thrives in commercially complex environments.

You enjoy tackling difficult problems, balancing competing priorities and finding innovative solutions that create value for all parties. You're confident operating autonomously, influencing senior stakeholders and leading negotiations where commercial outcomes matter.

Most importantly, you're motivated by the opportunity to make a genuine impact on the future sustainability of healthcare in New Zealand.

You have:

• Superior problem solving, negotiation, decision making and commercial judgement

• Strong analytical capability, including the ability to interpret claims, utilisation and provider performance data and translate insights into contracting action

• Ability to work autonomously, take ownership of a function and drive continuous improvement across systems, processes and governance

• Tertiary qualification in business, health management, law, commerce, finance or a related discipline (desirable)

• Experience with hospital contracting, facility funding models, gap schemes, provider networks or alternative models of care (preferred)

• Working knowledge of contract law principles, procurement disciplines, risk management and regulatory obligations relevant to healthcare contracting (preferred)

• Experience developing contract templates, negotiation playbooks, performance frameworks or reporting dashboards (preferred)

 If you're looking for a role where you can shape strategy, lead meaningful negotiations and influence the future affordability of healthcare in New Zealand, we'd love to hear from you.

About nib | Ko Wai M­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ātou

Here at nib, we pride ourselves on our innovative and passionate approach in offering Kiwis affordable, world-class health and life insurance.

We believe in “challenging the status quo” and admire the diversity of thought and seek out people with an intrinsic need to make the world a better place. Health and wellbeing go hand in hand with our ‘future state’ strategy.  Ehara i te toa takitahi (success is not achieved alone) - you will be joining a collaborative, innovative and driven team with the following benefits:

• Free health, life, income protection insurance + discounts for family members

• Hybrid work environment: work from home and the office

• Join a supportive and dedicated team where you can develop and enhance your career

• An exceptionally generous leave policy including 22 days annual leave, cultural leave, 18 weeks fully paid parental leave for all parents

• Short term incentive programmes

Diversity, equity and inclusion | Te kanorau me te whakaurunga

We embrace an inclusive working environment.  We are LGBTQIA+, disability and neurodiverse inclusive, and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another.

Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history check) prior to commencement of employment.