Customer Acceptance Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

• Lead tool qualification activities in accordance with customer specifications, acceptance criteria, and delivery requirements.

• Perform comprehensive data analysis using large and complex datasets to identify trends, anomalies, and performance issues.

• Investigate tool, application, and quality-related issues by analyzing system behavior and determining the most likely root cause.

• Collaborate closely with Engineering, Applications, Manufacturing, Quality, and Service teams to drive issue resolution and continuous improvement.

• Generate clear and actionable insights to support product qualification, decision-making, and process optimization.

• Manage qualification milestones and ensure execution aligns with customer expectations and delivery schedules.

• Utilize multiple software applications and systems to collect, analyze, and present data effectively.

• Prepare and communicate qualification results, findings, and recommendations to internal stakeholders.

Minimum Qualifications

• B.A. / B.Sc. in Information Systems, Statistics, Industrial Engineering, or a related field.

• ​Experience with data analysis tools such as JMP, Python, Power BI, or similar platforms is an advantage.

• Strong proficiency in Microsoft Office applications and the ability to work effectively with multiple software systems and tools.

• Ability to work with and analyze large and complex datasets.

• Excellent written and verbal communication skills.

• High level of English proficiency, both written and spoken.

• Strong analytical mindset with exceptional attention to detail.

• Ability to identify patterns, anomalies, and potential root causes within complex datasets and system behavior.

• Fast learner with the ability to quickly adapt to new tools, technologies, and processes.

• Strong collaboration skills and the ability to work effectively in a cross-functional environment.

• Ability to manage multiple priorities and perform under pressure while meeting tight deadlines.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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