Compliance Ops Specialist

About the Company

At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier

We’re on a mission to become the solution for Real Estate payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. 

About the Role

We are seeking a detail-oriented and proactive Compliance Ops Specialist to join our Compliance team. In this role, you will have a direct impact on our regulatory integrity by supporting end-to-end KYC / KYB  reviews, screening and transaction monitoring, while ensuring processes are completed accurately and in line with internal policies and regulatory requirements. 

What You'll Do 

KYC/KYB Onboarding & Periodic Reviews 

• Review Individual and Business KYC/KYB information and documentation.
• Support review of UBOs, ownership structures and corporate information.
• Conduct risk-based CDD/EDD and ensure alignment with FCA, DFSA, EU, and global AML standards.
• Validate onboarding information, detect inconsistencies, and escalate anomalies with clear reasoning.
• Complete periodic KYC/KYB reviews in line with internal policies and regulatory requirements.
• Maintain accurate records, supporting documents and audit trails for all reviews.
• Ensure reviews are completed within agreed SLA and quality standards.

Transaction Monitoring  

• Review system-generated Sanctions, PEP and Adverse Media alerts and determine potential false-positive matches.
• Review system-generated alerts and conduct detailed investigations to determine legitimacy of transactions.
• Analyse transaction patterns, customer behaviour, and risk indicators.
• Escalate potential matches, suspicious activity or higher-risk cases to senior compliance where required.
• Ensure timely clearance of alerts while meeting SLA and quality standards.
• Maintain accurate documentation and audit trails for all investigations.

Compliance Operations & Escalations

• Support day-to-day Compliance Operations activities across onboarding, periodic reviews, screening and transaction-related queues.
• Follow defined processes and escalation procedures for higher-risk or unusual cases.
• Document decisions with complete reasoning and supporting evidence.
• Gather relevant information and supporting evidence for internal escalations.
• Support senior Compliance staff with investigations and SAR/STR reviews where required.
• Stay updated with regulatory requirements and internal AML policies. 

What You’ll Need 

1–2 years of experience in Compliance, KYC/KYB/transaction monitoring, preferably within financial services, fintech, or regulated institutions.

Core Compliance Knowledge

• Strong understanding of KYC, CDD, and EDD frameworks. 
• Familiarity with global sanctions regimes 
• Solid grasp of corporate and legal entity structures.
• Understanding of AML typologies and transaction monitoring.
• Strong understanding of payment flows & cross-border risks

Analytical Skillset

• Ability to identify pattern and interpret risk signals.
• Ability to dissect edge cases
• Experience with data dashboards, screening systems, TM tools

Communication & Documentation

• Skilled in drafting clear escalation memos and high-quality SAR/STR reports.
• Ability to simplify complex regulatory requirements for non-compliance teams.

Behavioural Traits

• Curiosity and ownership in approach to compliance challenges 
• Structured thinking with attention to detail 
• Calm and rational decision-making under pressure. 
• Ability to constructively challenge gaps.

Bonus Points 

• Exposure to customer onboarding across multiple regions such as the UK, US, South Africa, Europe and UAE.
• Experience reviewing Sanctions, PEP and Adverse Media screening alerts.
• Familiarity with compliance and onboarding tools such as ComplyAdvantage, Onfido , Lexisnexis and Salesforce.
• Knowledge or practical use of AI tools to support research, analysis, documentation or process efficiencies.
• Interest in compliance technology, automation and improving operational processes.

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.