Ward Administrator/Clerk

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Ward Administrator/Clerk to join our team at Cygnet Taunton.

Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.

Your Day-to-Day...

Salary: £28,050 per annum

You’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.

• Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).

• Helping to ensure the wards are compliant with various clinical dashboards.

• Ensuring paperwork is submitted so the patient database is kept up to date.

• Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).

• Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure. 

• Maintain and update ward displays and information points to ensure these remain current and relevant

• Liaise with external agencies, referrers, relatives and other professionals as required.

• Attend and take minutes at meetings as requested. 

• Record all enquiries using appropriate documentation and ensure action is taken where necessary. 

• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.

• Provide cover and support to the Administration Department as requested.

• Ensure confidentiality and security of patient related data at all times.

You are...

• Experienced in administration in a fast-paced environment (2 years experience)

• Proficient in typing and minute taking.

• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference – we want to talk to you.

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