Hiring.Camp

E-Catalogue Data Management & Web Support Specialist

Aptiv

·

Today

Location
IND Chennai - Eng 2, India
Type
Full-time
Department
IT
Closing date
Today
Source
Workday

Description

About Aptiv

Aptiv is a global technology company that develops safer, greener and more connected solutions, which enable the future of mobility. Headquartered in Dublin, Ireland, Aptiv has 160,000 employees and operates 14 technical centers, as well as manufacturing sites and customer support centers, in 44 countries. Visit aptiv.com

Today, our mission is to shape the world with more safer, greener and more connected solutions that's changing the world. We are dedicated to bringing the next generation of autonomous vehicles, smart cities and connectivity to life.

Aptiv Connection Systems, Chennai Engineering Center in Chennai, India established in 2001 catering complete product development solutions right from concept design till validation testing to global OEMs. Located in Chennai city, the southern part of India which is known as an automotive hub of India.

Job Summary:

The E-Catalogue Data Management & Web Support Specialist is responsible for managing product data, supporting digital catalogue uploads, and handling customer queries received via the E-Catalogue Contact Us form. This role ensures accurate representation of products online and contributes to a seamless customer experience through timely and professional support.

Key Responsibilities:

  • Identify and publish part numbers in the E-Catalogue based on marketing priorities.

  • Collect and validate product attributes, digital assets, and associated parts for catalogue uploads.

  • Prepare customer view 3D models for online display.

  • Respond to customer queries received through the E-Catalogue Contact Us form with clarity and professionalism.

  • Maintain product attributes and Bill of Materials (BOM) in the PLM tool based on drawing releases.

  • Review and interpret engineering drawings to extract relevant product data.

  • Prepare rendered product images for online catalog.

  • Download and verify technical documents including distributable drawings, assembly manuals, data sheets, and product specifications.

  • Continuously enrich product data in the Product Information Management (PIM) system by coordinating with PLM stakeholders.

  • Ensure all associated parts such as terminals, seals, covers, and locks are accurately linked to main products.

  • Adhere to data standards and ensure consistency across all product categories.

Required Skills

  • Strong understanding of product lifecycle and PLM tools. (Optional)

  • Experience with PIM systems and digital asset management. (Optional)

  • Ability to read and interpret engineering drawings and technical documentation.

  • Proficiency in preparing 3D models and rendered images. (Mandatory)

  • Excellent written and verbal communication skills.

  • Customer service orientation with problem-solving abilities. (Optional)

  • Strong organizational and time management skills.

Traits we seek

  • People manager who owns the team as well as individual responsibilities and acts with urgency in meeting the organizational objectives.

  • Demonstrating by example.

  • An effective communicator, actively collaborates with diverse cross functional teams of internal and external in nature.

  • Drive for changes with high level of ownership to win as a team.

  • Problem solving and critical thinking capabilities, inquisitiveness to learn continuously with growth mindset.

What we offer

  • Competitive compensation with bonus opportunities

  • Competitive health benefits

  • Learning and development environment

  • Innovation opportunities and recognitions

  • Opportunities to collaborate with global talents

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Skills

Customer Service