Leasing Consultant

A well-established, locally owned and operated real estate company is seeking an experienced Leasing Consultant to join the team at a 300-unit luxury high-rise in Philadelphia. The property is currently in an active lease-up, with approximately 90 newly constructed units being brought to market.

This is not a slow-paced leasing environment. We are looking for a confident, resilient, sales-driven leasing professional who thrives on traffic, competition, follow-up, and closing deals. You’ll work with a high-volume prospect pipeline and a demanding resident demographic, making this an excellent opportunity for someone who enjoys the energy and accountability of a true lease-up.

You do not have to come from a luxury property, but you do need strong residential leasing experience and the ability to perform in a fast-paced, high-expectation environment. Lease-up, repositioning, major renovation, or Philadelphia urban-market experience is a significant plus.

This is also an opportunity to build your resume with meaningful lease-up experience during the critical early stages of a new community’s operations.

Why This Opportunity Stands Out

• Join a 50-year-old Philadelphia-area owner-operator with deep local roots and a long-term ownership mindset.
• Work directly with an experienced, hands-on onsite leadership team.
• Gain valuable experience with a large-scale luxury lease-up and newly constructed inventory.
• Join a property with both stabilized units and approximately 90 units currently in lease-up.
• Build your career in one of Philadelphia's most active and desirable neighborhoods.
• Receive competitive benefits comparable to those offered by larger real estate organizations.

What You'll Do

Leasing & Sales

• Serve as a welcoming, professional first point of contact for prospective residents and guests.
• Respond to high volumes of phone, email, internet, and walk-in inquiries.
• Conduct engaging property tours and showcase available apartments based on each prospect's needs.
• Present apartment features, amenities, pricing, and community benefits in a compelling, sales-focused manner.
• Convert tours and leads into signed leases through effective follow-up, objection handling, and closing techniques.
• Maintain consistent follow-up with prospects throughout the leasing process.
• Assist with lease renewals and resident retention initiatives.
• Develop relationships with local businesses, employers, referral sources, and community partners.
• Participate in community events, outreach initiatives, and off-site activities as needed.
• Travel within approximately 30 minutes of the property for court appearances, events, or other business needs as required.

Marketing & Community Engagement

• Support property marketing initiatives designed to generate traffic, leads, tours, and leases.
• Assist with social media, print advertising, outreach campaigns, and other promotional efforts.
• Help plan and execute resident events that strengthen community engagement and retention.
• Monitor competing properties and conduct market surveys to provide insight into pricing, availability, amenities, and leasing trends.
• Track leasing activity, traffic, lead sources, and conversions.
• Prepare and submit weekly and monthly leasing and traffic reports.

Applications & Administration

• Process rental applications and supporting documentation accurately and efficiently.
• Prepare lease agreements and related resident documentation.
• Coordinate move-ins and move-outs while delivering a positive resident experience.
• Respond promptly and professionally to resident and prospect questions.
• Assist with rent collection efforts and communicate with accounting as needed.
• Maintain accurate prospect and resident records within property management systems.
• Keep the leasing office organized, professional, and customer-ready.
• Utilize Entrata and other property management and leasing technology to maintain accurate records and manage the leasing process.

What We're Looking For

Required Experience

• 2+ years of residential leasing experience in a multifamily environment.
• Proven ability to work in a high-volume, sales-focused leasing environment.
• Strong closing skills and the confidence to overcome objections.
• Experience working with demanding customers or residents while maintaining professionalism.
• Familiarity with Fair Housing laws and regulations.
• High school diploma or equivalent required; college degree or additional education preferred.

Preferred Experience

• Lease-up experience, particularly during the first 1–2 years of a new community's operations.
• Luxury multifamily or high-rise experience.
• Philadelphia or other major-city residential leasing experience.
• Experience with a repositioning, renovation, or newly constructed property.
• Entrata experience.
• CAM, ARM, or CLP certification.

The Ideal Candidate

You're someone who genuinely enjoys sales and people. You know that leasing isn't simply about opening an apartment door—it's about understanding what a prospect wants, presenting the right solution, following up relentlessly, and ultimately closing the lease.

You are comfortable with rejection, competing priorities, high traffic, and demanding customers. You don't get rattled when the pace picks up, and you know how to maintain a positive, professional attitude even when the day gets challenging.

Most importantly, you bring a sales-first mentality while understanding the importance of creating a great resident experience.

You Bring:

• Strong verbal and written communication skills.
• Excellent customer service and relationship-building abilities.
• A confident, consultative sales approach.
• Strong follow-up, organization, and time-management skills.
• The ability to multitask and prioritize in a high-volume environment.
• Comfort working toward leasing and occupancy goals.
• Strong objection-handling and closing abilities.
• Professionalism, integrity, and a positive attitude.
• A team-oriented mindset and willingness to jump in wherever needed.
• Comfort with Microsoft Office, Outlook, Entrata, and other property management technology.

This Could Be the Right Move If...

You're ready to take your multifamily leasing career into a high-profile lease-up environment where your sales ability directly impacts the success of the property.

If you've been looking for an opportunity to gain luxury multifamily, high-rise, urban, and lease-up experience—without needing to already have a luxury pedigree—this could be an excellent next step.

If you thrive on traffic, competition, closing leases, and being part of a team that is building something, we want to hear from you!

Apply today for immediate consideration or reach out to Chastain Shenk to learn more!
215-661-8834 x1009
[email protected]

This is an on-site position located in Philadelphia, PA