Senior Accountant - Payment Operations & Projects

Company:

Marsh Corporate

Description:

We are seeking a talented individual to join our Regional Accounting team at Marsh. This role will be based in Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Accountant – Payment Operations & Projects

The Senior Accountant – Payment Operations & Projects is responsible for ensuring accurate, timely, and compliant payment authorization while supporting payment-related projects, process improvements, system enhancements, and control initiatives.

The role requires strong payment operations knowledge, attention to detail, stakeholder-management skills, and the ability to independently coordinate activities across internal teams and external parties.

In addition to business-as-usual payment responsibilities, the incumbent will play an active role in projects relating to payment processes, banking systems, payee bank-detail validation, automation, process optimization, and operational improvements.

This is an individual contributor position. People-management experience is not required.

The successful candidate, however, must be comfortable independently managing stakeholders, project activities, timelines, outstanding items, and deliverables.

We will count on you to:

Payment Request Review & Validation

• Review payment requests submitted by various departments to ensure completeness, accuracy, and appropriate supporting documentation.

• Ensure all requests comply with company policies, procedures, delegated authority, and internal control requirements.

• Identify discrepancies or documentation gaps and work with relevant stakeholders to resolve them promptly.

Payment Authorization

• Review and authorize payments through designated e-banking platforms

• Ensure payments are processed accurately, securely, and within agreed timelines.

• Ensure appropriate segregation of duties and compliance with payment-control procedures.

Sanctions & Compliance Checks

• Perform sanctions screening and verification of payees in accordance with company requirements and applicable sanctions-listing procedures.

• Escalate potential sanctions, compliance, or control issues to the appropriate stakeholders.

• Ensure adherence to internal financial controls and regulatory requirements.

Project Coordination & Implementation

• Participate in and support payment-related and finance-operation projects.

• Coordinate activities relating to:

• Payment-process improvements

• Banking-platform enhancements

• Payee and bank-detail validation

• System implementations or upgrades

• Automation and digitalization initiatives

• UAT and system testing

• Process migration and transition

• Workflow optimization

• Control enhancements

• Maintain project trackers, action logs, timelines, issue logs, and status updates.

• Coordinate with internal and external stakeholders to obtain required information and complete agreed deliverables.

• Monitor outstanding activities and proactively follow up to ensure timely completion.

• Identify project risks, dependencies, and operational issues and escalate where appropriate

Stakeholder Management

• Work closely with Finance, Treasury, Accounts Payable, business teams, banks, vendors, auditors, and other relevant stakeholders.

• Gather, consolidate, and organize information from multiple parties.

• Communicate requirements, issues, action items, and timelines clearly and effectively.

• Drive outstanding items toward resolution and ensure appropriate follow-up.

• Provide guidance and advice to colleagues on payment processes, documentation requirements, controls, and operational issues.

Process Improvement

• Identify opportunities to improve payment processes, controls, workflows, and operational efficiency.

• Recommend practical improvements to enhance accuracy, reduce manual effort, strengthen controls, and improve turnaround time.

• Participate in the design, testing, implementation, and stabilization of new or enhanced processes and systems.

• Support process standardization and documentation of operating procedures

Reporting & Outstanding Management

• Prepare and maintain weekly operational and project status reports.

• Track outstanding payment issues, project activities, action items, and deliverables.

• Coordinate with relevant stakeholders to ensure timely closure of outstanding matters.

• Provide clear updates on progress, risks, issues, and pending actions.

Audit & Control Support

• Support internal and external audit requests by retrieving, organizing, and providing relevant payment-related documentation.

• Respond to audit inquiries and support the resolution of audit findings.

• Assist with quarterly control testing, documentation, and reporting requirements.

• Maintain appropriate documentation and audit trails.

Ad-hoc Projects & Initiatives

• Support additional projects relating to payment operations, banking, finance transformation, process improvement, compliance, or operational efficiency.

• Contribute to initiatives aimed at improving the effectiveness and efficiency of payment and cash-management processes.

What you need to have:

• Bachelor’s Degree in Accountancy or equivalent

• Minimum 7 years of experience preferably in Accounts Payable transactions.

• Those working in a Shared Service environment are encouraged to apply.

• Good command of English in both spoken and written

• Relevant experience in payment operations, finance operations, treasury operations, cash management, accounts payable, banking operations, or a related finance environment.

• Strong hands-on experience in payment processing and/or payment authorization.

• Experience using e-banking or banking platforms.

• Good understanding of financial controls, compliance, audit requirements, and payment-related risks.

• Demonstrated involvement in projects, system enhancements, implementations, process improvements, automation, UAT, migration, or transformation initiatives.

• Experience coordinating with multiple internal and external stakeholders.

What makes you stands out:

• Proficiency in Mandarin or Cantonese is an added advantage for supporting specific regions

• Experience in a multinational organization, shared-services environment, global business services, financial institution, or regional finance operation.

• Exposure to ERP systems such as SAP, Oracle, Workday, or similar platforms.

• Experience in payment-system implementation, process automation, finance transformation, banking migration, UAT, or process optimization.

• Experience supporting internal or external audits.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.