Office Manager

ABOUT THE JOB

Role Overview

The Workplace Experience Specialist oversees the day-to-day operations of our office and plays an active role in the employee experience. This fully on-site role covers a broad scope: facilities and vendor management, hybrid work logistics, onboarding and offboarding coordination, and employee events and culture programming. Reporting to the VP, People, this role is the primary point of contact for anything related to how our office runs and how our people experience it.

RESPONSIBILITIES

Office Operations & Facilities

• Serve as the welcoming face of BÉIS, greeting visitors, managing visitor logs, parking, security passes, and front-of-house operations
• Oversee day-to-day office operations to ensure an efficient, comfortable, and well-stocked environment for the team
• Coordinate logistics for in-office activities, including photoshoots, team meetings, and catering
• Manage incoming and outgoing mail, packages, and shipments
• Troubleshoot office equipment and escalate IT issues to the appropriate vendors; maintain hardware and equipment inventory
• Maintain office security systems, including key fobs and emergency contacts

Vendor & Supply Management

• Manage relationships with office vendors, including utilities, repairs, maintenance, housekeeping, and supplies
• Ensure cost-effective procurement of office supplies and coordinate vendor billing processes
• Negotiate pricing and service agreements with external partners as needed

Hybrid Work & Space Logistics

• Support the rollout and ongoing management of our hybrid work model, including desk coordination, space planning, and in-office scheduling
• Act as the on-the-ground point of contact for employees coming into the office, ensuring a seamless and positive experience
• Collaborate with People and leadership to anticipate capacity needs and office readiness as in-office cadence evolves

Employee Experience & Culture Programming

• Coordinate and execute employee events and culture moments throughout the year, including team gatherings, seasonal celebrations, and milestone recognition
• Support onboarding logistics for new hires, coordinating office setup, day-one experience, and workplace orientation
• Partner with the People team on offboarding logistics and equipment retrieval
• Help bring culture initiatives to life in the physical space – think thoughtful touches that make people feel like they belong here

Administrative & Team Support

• Coordinate scheduling, room bookings, and AV setup for meetings and team activities
• Support interview scheduling and candidate logistics in partnership with the People team

Handle other related duties as required to keep the team and office running smoothly

EXPERIENCE & SKILLS

• 3–5+ years of experience in office management, workplace operations, facilities, or a related role
• Proven ability to create organized, welcoming, and operationally sound office environments
• Experience coordinating events, programs, or employee-facing activities
• Strong vendor management and vendor relationship skills
• Highly organized with the ability to juggle multiple priorities in a fast-paced, entrepreneurial environment
• Excellent interpersonal and communication skills, a natural people person who makes others feel at ease
• Proficiency in Microsoft Office Suite and comfort with office management and scheduling tools
• Experience supporting onboarding, HR processes, or working closely with a People team is a plus
• Ability to lift/move objects up to 25 lbs and perform physical tasks related to office setup and events

Compensation 

This position's annual base salary range is from $75,000 – $85,000, depending on experience and qualifications.

 

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