Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Who we are

"Cisco’s Customer Experience (CX) team is at the heart of our mission to bridge the possible. We are a global community of innovators, strategists, and technical experts dedicated to helping our customers realize the full value of their technology investments. We pride ourselves on a culture of respect, human kindness, and collaborative excellence. When you join our team, you become part of an environment that celebrates diverse perspectives and empowers you to lead with empathy, drive innovation, and deliver world-class solutions that impact customers worldwide."

Your Impact

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices. Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.

• Recognized as an expert within Cisco.
• Proactively identifies and participates in the resolution of complex problems that impact the direction of the business.
• Develops and delivers innovative strategies that benefit customers and/or clients.
• Leads major business projects which impact a region or entire function.
• Contributes to the development of annual organizational objectives/priorities.
• Builds and maintains long-term relationships with key stakeholders to ensure products and services reflect the needs and direction of the business.
• Translates and influences the regional or functional strategic vision into a technical vision with clear engineering priorities, ensuring understanding and alignment across teams.
• May lead projects that span the business segment, function or region.
• May drive large features from technical design through completion.
• Leads the development and implementation of software development lifecycle and agile engineering strategies across applicable teams in anticipation of the changing software development environment.
• Influences technical direction and deliverables across the function.
• Recognizes and makes trade-offs with respect to the whole system and defines new product categories.
• Leads design choices within the context of all Cisco offerings.
• Drives product success through creating metrics and influencing product adoption and direction.
• Writes and sets the standard for functional clean code.
• Develops and drives utilization and support for processes for issue identification and sustainable response, proactive tooling, and continuous improvement for production systems.
• Industry or thought leader on scale, performance, or design patterns.
• May represent or present team outputs at external events.
• Communicates product or program priorities, deadlines, and shifts in requirements in the context of engineering priorities and user needs.
• Negotiates and drives trade-offs in timing, design, and specifications to meet the needs of users and cross-functional partners.
• Leads, mentors, and influences senior engineers. Improves knowledge sharing processes.

Minimum Qualifications:

• Bachelors + 12 years of related experience, or Masters + 8 years of related experience, or PhD + 5 years of related experience.
• Strong hands on Experience into Golang development , and cloud applications majorly into AWS
• Should have good understanding/working knowledge into Microservices architecture and Kubernetes
• Requires specialized depth and/or breadth of expertise in primary job family or field of specialization; has a wide-range of experiences and advanced technical acumen serving as an advisor to management.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.