- Location
- Sofia
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- ApplyToJob
Description
#LI-HYBRID
Application & Data Support Specialist
Why Kenes:
With over 60 years of expertise, Kenes Group is a global leader in creating and managing international conferences. As a Professional Conference Organizer (PCO), Association Management Company (AMC), and Continuing Education Provider (CPD/CME), we specialize in delivering world-class medical and scientific events that connect professionals, inspire collaboration, and drive progress. Our 250 team members work across the globe, combining creativity with precision to design experiences that matter. At Kenes, we value teamwork, personal growth, and work-life balance — building an environment where people can thrive both professionally and personally.
Job Summary:
As part of the Applications Team, you will be responsible for the setup and support of business-critical applications used in the management of international scientific congresses. The role requires strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.
Responsibilities:
- Setup and configuration of operating software and internal applications
- Provide application support and resolve software incidents within defined SLA
- Communicate and coordinate with external software vendors when required
- Provide system support and respond to queries from internal users
- Prepare systems for meetings with scientific committees and manage meeting materials
- Generate progress and statistical reports before and after abstract submissions
- Support congress participants regarding abstract submission and the scientific program
- Manage and maintain the scientific program, including program drafts and scheduling updates
- Import and manage data (automated and manual processes) within the congress systems
- Prepare materials for print and online publications, including XML files, eBooks, and congress app content
- Work closely with scientific committees on session proposals, abstract processing, and scheduling
- Upload and maintain information within the congress database
- Ensure adherence to internal procedures and production deadlines
Requirements & Experience:
- Strong Excel skills, including functions and data handling
- Excellent knowledge of Microsoft Office (especially Excel and Outlook)
- Experience supporting end users in a business environment
- 1–2 years of professional experience in administrative or application support
- Excellent English – both written and spoken
- Strong communication skills with the ability to draft professional correspondence in English
- Highly detail-oriented with strong organizational skills and the ability to handle large volumes of data
- Ability to work independently and as part of a team
- Ability to work efficiently in a fast-paced environment
- Service-oriented mindset
What we offer:
- Competitive salary and full-time labor contract.
- Flexible benefits program: food vouchers, optional additional health insurance, corporate discounts, etc.
- Fixed working hours (Monday-Friday).
- Hybrid working mode, excellent office location, and free shuttle bus from the metro station to the office.
- Gifts for special occasions, fruits, massages, and yoga classes in the office once per week.
- Real opportunities for professional development in a leading international company.
- Friendly team culture that promotes initial and continual professional education and team collaboration.
- Regular team events.
- Refer a friend program.
If you are interested in this position, please submit your CV in English.
Only shortlisted candidates will be contacted.
All documents will be treated with the strictest confidentiality
Skills
Excel