Customer Business Executive

Required Travel:Up to 25%

Hybrid - 3 Days in office, 2 days remote

Location: Mexico City

## Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

## In one sentence

At Amdocs, we're looking for a Customer Business Executive (CBE) who thrives on building strategic partnerships, driving business growth, and creating meaningful impact for leading communications and technology companies!

## What will your job look like?

• You are a trusted partner who will serve as the trusted business developer, driving account strategy.
• A forward-thinking leader helping define the innovative future of Amdocs service offerings with our top customers.
• Tasked with building trust and establishing long-term customer relationships with Amdocs—focusing on developing and being a phenomenal partner with the customer's decision-makers while representing the voice of the customer within Amdocs.
• You will identify and address challenges and needs by effectively demonstrating Amdocs offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy.
• Accountable for owning the account's P&L with a focus on profitability
• You will collaborate with Service Partners for all service-related tasks, ensuring the quality of project deliveries.
• Responsible for broad people management and development of the account teams.

## All you need is...

• 10+ years of business development experience in the communication service provider space, leading large customer accounts in driving BSS/OSS Solutions.
• Candidates who understand the digital transformation and cloud services needs that are redefining our market highly preferred.
• A thought-leader, able to develop winning teams that are engaged and share a common passion for growth and customer partnership.
• Have an eye for business, understanding of inter and intra-organizational relationships, and building executive relationships.
• P&L Management: Ability to lead commercial negotiations and prepare the Annual Operating Plan (AOP). Must have a strong financial background and experience.
• Proficient in both Spanish & English communications.
• College dregree in Business, Computure Science or similar or applicable work experience. MBA preferred.

## Why you will love this job:

• Works with highly innovative technologies that make an impact on millions of users
• Work with the world’s leading telecommunication providers shaping how the world connects
• Have a major influence on the strategic direction of the company

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce