People Team Coordinator

Application Deadline: 2 October 2026

Department: People Team

Employment Type: Permanent

Location: Birmingham, England, United Kingdom

Reporting To: People Operations Manager

Description

Key Responsibilities

• Coordinate interview scheduling between hiring managers, candidates and Talent Acquisition colleagues, ensuring timely communication and a positive candidate and hiring manager experience. 
• Provide administrative support across the recruitment lifecycle, helping vacancies progress efficiently through each stage of the process. 
• Support offer approval administration and prepare and issue offers where required, ensuring all information is complete, accurate and progressed within agreed timescales. 
• Administer assessments for relevant roles, including coordinating assessment requirements, candidate communications and timely follow-up. 
• Support onboarding activity for new starters, including offer letter administration, pre-employment documentation, system set-up requests and joining instructions. 
• Work closely with the People Operations Associate to ensure new starter administration is completed accurately, consistently and within agreed timescales. 
• Maintain accurate records across relevant people systems, trackers and documentation, ensuring information is up to date and handled confidentially. 
• Provide flexible administrative support across the People Team, responding to agreed priorities across People Operations, Talent Acquisition and onboarding. 
• Support simple improvements to day-to-day administration by highlighting recurring queries, delays or manual steps to the relevant People Team colleague. 
• Support recruitment and onboarding administration processes by following agreed ways of working and contributing practical feedback from day-to-day delivery. 
• Prepare and issue standard correspondence, meeting invites and process updates using agreed templates, ensuring communications are clear, accurate and professional. 
• Coordinate pre-employment checks, starter forms and internal notifications, ensuring each activity is completed accurately and handed over to the appropriate colleague within agreed timescales. 
• Support routine recruitment and onboarding reporting by keeping trackers up to date and providing accurate information for key metrics. 
• Liaise with hiring managers, candidates, new starters and internal colleagues in a helpful and responsive way, escalating issues where required. 
• Handle personal and confidential information appropriately, in line with data protection requirements and internal People Team standards. 

Skills Knowledge and Expertise

• Experience providing administrative or coordination support within a People Team, Talent Acquisition Team or HR Operations environment. 
• Excellent attention to detail, with the ability to maintain accurate records and check information carefully. 
• Experience coordinating diaries, meetings, interviews or multi-stakeholder processes. 
• Experience preparing or administering standard documentation, correspondence or process records. 
• Confident using Microsoft Office applications, particularly Outlook, Word, Excel and Teams. 
• Ability to manage confidential information appropriately and work in line with agreed policies and data protection requirements. 
• Strong organisational skills, accuracy, attention to detail, and a customer-focused approach. 

• Experience using an applicant tracking system, HR information system or onboarding platform. 
• Understanding of recruitment administration, offer approvals, pre-employment checks or new starter processes. 
• An interest in process improvement and creating simple, sustainable ways of working. 

Employee Benefits

• Annual performance based bonus, up to 10% 
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups