Women Veterans Service Coordinator

Veterans Leadership Program

Veterans Leadership Program (VLP) is Western and Central Pennsylvania’s premier Veteran service organization. For 40 years, VLP has operated with a focus on empowering Veterans to navigate the transitions of life and supports every Veteran in reaching their fullest potential. With supportive and service-oriented expertise, VLP serves over 7,000 Veterans annually through comprehensive programs and partnerships. VLP is the largest provider of Veteran subsidized housing in Western Pennsylvania, operates two of the nation’s most effective employment programs, as well as holistic wellness and additional supports for Veterans and their families. 

VLP is a team comprised of experienced leadership, support staff, and case managers including Veterans, National Guard, Army Reserve, family members of Veterans, and civilian supporters who are deeply committed to assisting any and every Veteran. 

Overview of Position

The Women's Veterans Service Coordinator provides support and case management to Women Veterans and their families experiencing homelessness by providing permanent housing and supportive services. Organize events and gatherings for Women Veterans including family-friendly opportunities, virtual gatherings, and educational experiences.

Location: Pittsburgh with 50% travel

Principal Duties 

• Provide comprehensive case management, referrals to internal and external programs and financial assistance to Women Veterans and their families
• Support Veterans during their transition from homelessness to permanent housing through GPD Bridge housing for Women
• Foster and develop relationships with community organizations and resources such as permanent housing providers, social service providers, and family-based services
• Maintain client files and ensure appropriate documentation
• Maintain client confidentiality and adherence to HIPAA requirements at all times
• Participate in special events that publicize the organization and its programs to the community
• Plan and lead Women Veterans groups throughout VLP’s service delivery area
• Build partnerships with organizations in order to hold events and groups off-site
• Schedule topical activities and events to appeal to a wide range of interests
• Advocate for Veterans, VLP, and build a network of volunteer support
• Schedule public speaking events throughout service delivery area to connect Veterans to VLP resources
• Create Women Veterans Mentor Program, providing career-focused development opportunities, empowerment, camaraderie, and networking for Women Veterans

Knowledge, Skills and Abilities

• Strong interpersonal skills.
• Ability to manage multiple priority projects.
• Take initiative and handle a variety of activities concurrently in fast-paced environment.
• Ability to meet deadlines along with attention to details a must.
• Excellent written and verbal skills.
• Progressive skills in crisis intervention and conflict resolution.
• Self-directed, flexible with strong problem-solving abilities.
• Ability to work independently and as a team member.
• Presentation skills along with professional behaviors, attitude and appearance.
• Proficient knowledge of Microsoft Office Suite.
• Ability to support the organization’s mission along with sensitivity of cultural and workplace harmony.

Experience and Education 

• Undergraduate degree in Social Work or Social Science or equivalent experience is preferred.
• Minimum of three (3) to five (5) years successful experience in human services, case management or housing counseling preferred.
• Act 33 and Act 34 clearances required.
• Position requires a valid PA driver’s license.
• Demonstrated related experience may be substituted for preferred education