Administrator

Position Summary

The Administrative Assistant provides vital support to the branch by managing communications, preparing reports, organizing records, and executing billing & purchasing tasks. Operating out of our Edmonton office, this role serves as a key point of contact, delivering exceptional service to both internal teams and external clients.

The position is based out of our Edmonton office (4208-84 Ave NW), Monday through Friday. 8:00 AM to 5:00 PM.

Specific Duties and Responsibilities

• Answer incoming phone calls, respond to inquiries, and monitor shared email inboxes to ensure timely communication.
• Prepare consolidated invoices for billing or claim submissions and execute routine billing tasks including portal entries. 
• Input, validate, and track data in the Operational Management System (OMS) and Google Suite to maintain high accuracy and completeness.
• Create requisitions for purchasing, matching & uploading invoices for payment.  
• Perform additional administrative duties and support as required.

Requirements

• High School Diploma or GED required.
• Minimum 2 years of experience in an administrative or customer service role. 
• Prior experience in billing and invoicing, including processing invoices, resolving billing discrepancies, and preparing accurate financial records would be a strong asset.
• Proficiency with Google Workspace.

Knowledge, Skills and Abilities

• Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
• Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
• Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Adaptability and flexibility in a fast-paced, dynamic work environment.
• Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.

GFL Benefits

• Competitive compensation package with a company-matched RRSP program to support your financial future. 
• Industry leading health, dental, vision and mental health benefits—with premiums fully covered by GFL. 
• Access to Employee Assistance Programs (EAPs) for you and your family.
• Paid training, professional development, and advancement opportunities.
• A positive, collaborative work culture that invests in your success.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.