Senior/Staff Engineer, DEMQRA HBM RMA

Req. ID:

JR113463 Senior/Staff Engineer, DEMQRA HBM RMA

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA) High Bandwidth Memory (HBM) Returned Material Authorization (RMA) Engineer at Micron Technology, Inc., you will oversee failure analysis of customer-returned HBM products, summarize electrical and physical findings, identify root causes, and establish containment plans. You will partner with engineering and manufacturing teams to implement corrective actions and communicate findings to customers and internal stakeholders. The role requires strong knowledge of device characteristics and manufacturing processes, along with the ability to manage multiple customers and issues while ensuring timely cross-functional follow-up.

Responsibilities:

Customer RMA & Failure Analysis Management

• Understand customer complaints as they relate to DRAM components or modules.
• Engage customers or customer representatives to clarify specific failure conditions when additional information is required.
• Oversee and direct bench-level, system-level, and ATE-level analysis and interpret results.
• Coordinate detailed component-level electrical failure analysis (EFA) and physical failure analysis (PFA) and interpret findings.

Cross-Functional Analysis & Corrective Actions

• Review feedback and Corrective Actions (CA) from manufacturing and engineering teams.
• Drive follow-up discussions to ensure findings adequately address customer concerns.
• Translate technical analysis into clear, customer-friendly conclusions.
• Analyze data from multiple sources to identify trends and variations.
• Communicate required process and product improvements to relevant teams.

Customer Reporting & Technical Support

• Summarize RMA background, investigation activities, and failure analysis results.
• Identify root causes and potential improvements for inclusion in customer reports.
• Provide containment information and associated risk assessments.
• Generate interim and final Failure Analysis (FA) reports for customers.
• Provide ongoing technical support for customer questions and concerns related to FA findings.

DRAM Technology & Application Expertise

• Maintain knowledge of the latest DRAM process technologies.
• Understand differences between technology nodes and their associated risks.
• Maintain a strong understanding of device datasheet specifications.
• Stay current on common customer DRAM applications.
• Partner with field support teams to maintain awareness of customer issues and status.

AI Enablement & Continuous Improvement

• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.
• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.

Requirements:

• B.Sc. or higher in Electrical Engineering, Electronic Engineering, Computer Engineering or equivalent.
• Over 5 years of experience in the semiconductor field
• Knowledge of DRAM operation, fabrication process and semiconductor device physics
• Advanced understanding of electronic circuits.
• Basic understanding of DRAM/motherboard/CPU architecture and operation.
• Familiarity with failure analysis, troubleshooting/debugging, advanced packaging, wafer testing, component testing and module testing concept and flow.

Preferred Skills:

• Experienced in computer, laptop or server OEM and focus on system level debug or CPU or DRAM or SYSTEM FAE is a plus.
• Demonstrate proficiency in adopting AI tools (Copilot, OpenCode, Claude Code, etc.) to increase productivity and automate workflow.

Soft Skills:

• Clear technical communication and presentation skills.
• Cross-functional collaboration and stakeholder engagement.
• Learning agility and continuous improvement mindset.

Embody Micron’s Core Values

• People – Respect, develop, and empower others
• Innovation – Drive continuous improvement and breakthrough thinking
• Tenacity – Show grit and determination
• Collaboration – Build trust and foster teamwork
• Customer Focus – Deliver excellence and value
• Speed – Act with purpose and set the pace

Job Profile(s):

Development Quality Engineer 4

Relocation level: (TBD)

Before Getting Started

Please review Micron’s Internal Job Application Policy on your regional PeopleNow Career Opportunities page before searching and applying for jobs. Note in particular that:

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.