Customer Account Technologist

Position Title

• Customer Account Technologist (CAT)
• Korea, Semiconductor Customer Support

Experience

• 5~10+ years in semiconductor process/equipment engineering
• Customer-facing experience preferred
• Experience supporting Samsung, SK hynix, Amkor, or major semiconductor manufacturers preferred

Technical Expertise (Preferred)

• Electrochemical Deposition (ECD) / Plating
• Advanced Packaging
• HBM, Hybrid Bonding, Cu Pillar, Micro-bump
• Process integration and yield improvement
• Defectivity analysis and DOE execution
• Semiconductor manufacturing operations

Customer Engagement

• Direct customer communication and relationship management
• Escalation management
• Executive presentation skills
• Ability to lead technical discussions independently
• Experience managing cross-functional teams

Business & Communication Skills

• Strong presentation and storytelling capability
• Executive-level communication
• Ability to translate customer requirements into internal actions
• Project management and prioritization skills

Language

• Native Korean
• Business-level English (verbal and written)
• Ability to present technical topics in English to global teams

Key Responsibilities

• Own technical relationship with strategic customers
• Drive issue resolution and escalation management
• Identify new business opportunities
• Coordinate engineering, product, and field organizations
• Support customer demos, evaluations, and qualifications
• Deliver regular executive updates and account reviews

Preferred Characteristics

• Self-driven and proactive
• Strong influence without authority
• Comfortable working with global teams and different time zones
• Strategic mindset with customer-first attitude

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

4 - 7 Years

### Work Experience:

## Additional Information

###

### Shift:

Day (Korea, Republic of)

###

### Travel:

Yes, 25% of the Time

###

### Relocation Eligible:

Yes

### Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.