Network Administrator

Description

POSITION SUMMARY

Responsible for administration of the credit union’s LAN/WAN, telephone system, application servers, enterprise backups, SAN, and other credit union systems as required. Primary focus is optimizing performance of the network, ensuring network security, and researching and installing hardware and software products and upgrades. Responsible for reporting system changes in hardware/software, documenting processes, and maintaining an accurate inventory of all hardware and software.

QUALIFICATIONS

Requires a well-organized, flexible, and highly motivated individual with extensive experience in computer networking and/or a two (2) year Information Systems degree. This person must have a strong understanding of networking principles, protocols, and technologies including Microsoft Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Exchange Online, Microsoft 365, VMware, and Cisco networking equipment. Must be proficient in configuring and troubleshooting network hardware and software, including routers, switches, firewalls, VPNs, and wireless networks. Experience supporting and administering Microsoft Intune is required, including device enrollment, endpoint configuration, application deployment, compliance policies, mobile device management (MDM), and endpoint security. Experience administering and supporting the Microsoft 365 platforms is also required, including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, user account management, and identity and access management. Must have a solid grasp of network security concepts and practices, including encryption, authentication, access control, and security policies. Requires analytical and problem-solving skills, with the ability to target, research, and solve problems while implementing solutions in a timely manner. Position requires off-hours and weekend work.

PHYSICAL REQUIREMENTS

Clear and effective communication abilities are required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to perform moderate to heavy lifting. Must be able to sit and stand for prolonged periods. The ability to travel is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Install, configure, and maintain network hardware including routers, switches, firewalls, wireless access points, VPNs, and related network hardware     
• Securely implement all aspects of server administration, network communications, Microsoft 365 services, and cloud-based systems to ensure availability, performance, and security
• Manage user accounts, groups, permissions, and security policies within Active Directory and Microsoft Entra ID, including user provisioning/deprovisioning, password management, multifactor authentication (MFA) and Conditional Access policies 
• Administer and support Microsoft Intune and Microsoft 365 services
• Ensure that all systems are backed up and tested according to the backup retention schedule
• Monitor network performance, troubleshoot issues, and optimize network infrastructure for maximum efficiency and reliability
• Research, test, and implement new credit union products pertaining to information technology
• Actively participate in recommending and ordering new equipment
• Manage inventory on all network hardware, software, services, and telecommunication lines
• Ensure that all software licensing agreements are accurate and current
• Responsible for vetting new and maintaining existing software, including all patching
• Review and respond to alerts from our managed security service providers, to security tickets arising from audits/scans, and to any other cybersecurity alerts
• Assist with disaster recovery testing
• Additional duties as assigned

 ProFed is an EEO employer – M/F/Vets/Disabled