- Location
- Riverside, CA
- Department
- Sales
- Education
- High School
- Source
- Paylocity
Description
Description
Position Summary:
The Inside Sales Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service/inside sales representative is the primary internal customer point of contact for service, information regarding products, and customer complaints.
A Day in the Life of an Inside Sales Representative
As an Inside Sales Representative, you’re a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business. You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales. You identify, qualify, and close prospects that fit FSG’s ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products. You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.
Requirements
A Successful Inside Sales Representative Candidate Must Have:
· One to three years’ experience in inside sales, sales, or customer service
· A high school diploma or GED
· Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently.
· Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations.
Why Work with Us?
· We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
· We invest in your retirement with a strong company match in your 401K
· We plan for the unexpected with company-paid and long- and short-term disability insurance
· We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.
We’ve got you covered.
Merchant Metals employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:
- Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family
- Company Paid Life Insurance and Short/Long-Term Disability Insurance
- Convenient 24/7 Doctor Visits through LiveHealth Online
- Legal Assistance via Legal Shield
- Employee Assistance Program
- Identify Theft Protection
- Access Perks – Discounts on products and services with companies nationwide.
- 401k Retirement Program with strong company match
In addition to the benefits program, Merchant Metals also provides employees a competitive wage, career advancement, and training opportunities.