The Front Desk Receptionist is the main link between the public and the medical center.
They establish a smooth working relationship between support staff and Providers as well as provide patients with timely, accurate care.
I. Essential Job Duties:
- Check patients in/out, obtain and update patient information as well as scheduling appointments.
- Accurately maintain records for AR and banking purposes. Balance the cash drawer and make daily deposits
- Complete required checklist.
- Use appropriate guidelines when releasing any records or information, making sure to follow HIPAA guidelines.
- Verify patient's insurance.
- Attend all required meetings and trainings.
- Other duties as assigned.
II. Behavioral Expectations:
- Maturity and ability to deal effectively with job demands.
- Respect for the confidentiality of all aspects of patient care and business matters of the Hot Springs Health Program.
- Professional attitude and appearance.
- Abide by the policies and procedures of the Hot Springs Health Program located in the employee handbook. Abide by all federal, state, and local regulations.
III. Education and Experience:
- Education: Required: High school diploma or GED
- Experience: Prior Front Desk experience preferred but not required.
- Other: Required: Valid N.C. Driver’s License and dependable transportation.