Account Manager (Client Servicing)

Company: Tech in Asia, a member of SPH Media

Position: Account Manager

Reports to: Account Director

Location: Singapore (hybrid)

Employment type: 1-Year Contract (with potential to transition to a full-time role)

Base salary range: SGD 4,000 – SGD 5,500 / month

About Tech in Asia Studios

Tech in Asia Studios connects brands with Asia’s tech community. We deliver integrated media, content, and events that help companies effectively reach Tech in Asia’s audience to meet their marketing, communication, and business goals.

Are You the One?

As an Account Manager for Tech in Asia Studios, you will be tasked with providing top-tier client service, building strong relationships, ensuring delivery excellence, and closing renewal business. Reporting to the Account Director, you bring a passion for client success and the drive to grow accounts.

Your responsibilities cover end-to-end client success, from onboarding, project coordination, and campaign delivery to relationship building, post-campaign reporting, and account growth. You will interface with clients and our internal creative teams daily to ensure campaign success.

The ideal candidate understands and anticipates client needs while collaborating effectively with internal stakeholders across sales, marketing, and creative teams. We are looking for someone who is well-organized, creative, self-motivated, and results-driven.

Key Responsibilities

1. Account Management

• Manage day-to-day client relationships, serving as the trusted main point of contact throughout the account lifecycle.
• Undertake strategic account planning to deeply understand client business goals, audience targeting, and tech ecosystem positioning.
• Proactively communicate project status, manage client expectations, and address scope changes or concerns swiftly.
• Drive account growth and achieve revenue targets through strategic reselling, and renewal management.

2. Project Execution

• Manage and execute end-to-end integrated campaigns (content, media, and events) from onboarding to final wrap-up.
• Collaborate closely with internal stakeholders—including sales, marketing, event operations, and creative teams—as well as external partners to ensure seamless execution.
• Write clear, insight-driven creative briefs that translate client goals into actionable directions for creative and production teams.
• Develop, refine, and optimize internal and external project workflows and processes to drive operational efficiency.

3. Reporting

• Measure campaign performance against content marketing benchmarks and campaign success metrics.
• Compile and deliver high-quality post-campaign reports that showcase ROI, performance insights, and partnership value to key client decision-makers.
• Ensure CRM systems and internal project tools are continuously updated with accurate client data and project milestones.

Requirements

• Experience: 3 years of experience in client servicing, consulting, account management and planning, marketing, branding, or communications/PR strategy (agency or publisher experience preferred).
• Industry knowledge: Deep understanding of content marketing, digital media publishing, branded content, and campaign success metrics.
• Communication: Exceptional written and spoken English skills, with strong presentation abilities.
• Strategic briefing & reporting: Proven ability to craft compelling creative briefs and thorough post-campaign reports that articulate campaign ROI and strategic value.
• Work style: Agile, results-oriented, self-driven, and eager to learn in a fast-paced media and tech environment.
• Systems proficiency: Experience using modern CRMs, project tracking platforms, and collaboration tools.

What We Offer

• Career progression: 1-year contract role with potential to transition into a full-time position.
• Competitive compensation: Base pay ranging from SGD 4,000 to SGD 5,500 per month.
• Industry exposure: Direct exposure to leading brands, startups, tech leaders, and innovators across Asia’s tech ecosystem.