Construction Operations Director 

At Verde, every team member embraces the role of Custodian first, reflecting our commitment to teamwork, service, and excellence. Together with our Core Values, this creates the culture we proudly call Verde Vibes.

The Construction Operations Director is Verde's senior field operations leader for construction, accountable for the success of construction accounts and projects across multiple markets. The Construction Operations Director leads Construction Operations Managers and Supervisors in fast-moving jobsite environments where schedules, access, and staffing change daily. This is a leader-of-leaders role, with approximately 80% of time spent in the field, developing managers who independently understand their business, lead their teams, and deliver measurable results.

What You'll Do

Safety - We are stewards of your mental and physical well-being

• Champion a zero-preventable-incident culture and hold managers accountable for Stretch & Flex, PPE, JHAs, pre-task planning, toolbox talks, Stop Work Authority, and general contractor requirements.

• Ensure incidents and near-misses are reported, investigated, and closed with verified corrective actions.

• Partner with EHS and general contractor safety leaders to ensure safety programs are consistently executed in the field.

Sustainability - We prioritize eco-friendly solutions

• Ensure Verde's sustainability initiatives, approved products, equipment, and green practices are consistently implemented across construction operations.

Social Impact - We elevate diversity and give back

• Champion Verde's Mission, Vision, and Core Values while building an engaged, inclusive, high-performing construction culture.

• Mentor emerging leaders and develop future construction leaders through the Emerging Leaders Program.

Awesomeness - We bring Verde Vibes to life

• Hire, coach, develop, and retain high-performing Construction Operations Managers through regular one-on-ones and leadership meetings.

• Spend approximately 80% of your time in the field conducting site visits, Leadership Visit Reports, joint inspections, and quarterly audits.

• Oversee labor planning, staffing, mobilizations, startups, transitions, and demobilizations across multiple construction sites and markets.

• Serve as the senior operational escalation point for general contractors through proactive communication, Quarterly Business Reviews, and joint inspections.

• Partner with the Client Relationship Manager on strategic accounts while owning operational execution, staffing, safety, quality, and financial performance.

• Ensure accounts operate within approved budgets; review forecasts with Finance and coach managers to understand and own their financial results.

• Ensure all additional work is documented, approved, tracked, and billed through the Extra Work Authorization (EWA) process before work begins.

• Hold managers accountable to Verde policies, processes, and systems, including HeySage and ADP.

• Partner across Projects & Transitions, Sales, Finance, Procurement, Marketing, HR, and EHS to support operational excellence and construction growth.

How Success Is Measured

The Construction Operations Director is accountable for measurable results across the construction portfolio:

• Safety: TRIR below 1.0 annually.

• Quality: Average Joint Inspection score of 4.0+ with on-time, fully staffed project startups.

• Customer Experience: Average CSAT of 4.0+ with general contractors.

• Employee Experience: Average Gallup Q12 engagement score of 4.0+.

• Financial Performance: Budget adherence for labor hours, labor expense, and consumables, with all extra work captured through EWA.

What You Bring

• 5+ years of progressive operations leadership in janitorial, construction cleaning, or facility services, including leading managers across multiple sites or markets.

• Demonstrated experience working with general contractors on active construction projects.

• OSHA 30-Hour Construction certification required; OSHA 511 required or must be completed within 90 days of hire with Verde sponsorship.

• Strong knowledge of construction safety requirements, including PPE, hazard communication, and general contractor site rules.

• Strong financial acumen with budget and P&L responsibility.

• Excellent communication, coaching, and relationship-building skills; bilingual English/Spanish preferred.

• Proficiency with Microsoft Office and operational technology, including HeySage and ADP.

• Willingness to travel between construction sites across multiple states, with approximately 80% of time in the field.

Physical Requirements

This is a hands-on field leadership role requiring frequent walking on uneven surfaces, climbing stairs and ladders, standing during inspections, and wearing required PPE. The role involves exposure to typical construction-site heat, dust, and noise, frequent travel by car and air, and lifting up to 25 pounds as needed. Reasonable accommodations are available.