Senior Analyst

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Risk & Quality Management is an integral part of Global Central Operations under Business Governance. As a First Line of Defense function, we support our businesses in delivering services that adhere to all legal, regulatory, and professional standards.

How you'll make an impact

• Gain a thorough understanding of the Reinsurance business, auditing procedures, transactional processes, and the interdependencies within the business unit and related functions.
• Complete File Reviews within the prescribed Turnaround Time (TAT) set by the Business Unit.
• Conduct high-quality reviews and analyses on Placing, Analytics, Claims, and Pro Rata files, ensuring adherence to Regulatory Requirements, the Client Excellence Model, and Standard Practices and Procedures.
• Operate within the guidelines of internal and external regulators, ensuring compliance with all legal and professional standards.
• Liaise with the Compliance Team and/or Information Security Team to report incidents that fail to meet compliance requirements promptly.
• Be a competent user of Microsoft Office tools (Excel, Word, Outlook), and other relevant software.
• Successfully pass assessments designed for the Risk and Quality Management Self-Assessment File Review (SAFR) team.
• Actively participate in evaluator exercises, team huddles, and contribute towards reducing variance in quality performance.

 

• Assist in identifying areas for process improvement and contribute to the development or enhancement of process materials, workflows, and training modules.
• Support the creation and maintenance of Standard Operating Procedures (SOPs) and other documentation to ensure consistency and clarity.
• Provide support in delivering training sessions or workshops to team members based on identified quality gaps or new process updates.
• Act as a resource for colleagues by sharing knowledge and best practices to enhance team performance.
• Assist in analyzing Collaborate with other teams, such as Compliance, Information Security, and Operations, to ensure alignment and effective communication across functions.
• Support cross-functional initiatives aimed at improving overall business governance and risk management.
• Quality Management Information (MI) to identify trends, patterns, and areas requiring attention.

About you

• Comprehensive understanding of the reinsurance process will be highly beneficial and provide an added advantage in this role.
• Familiarity with industry-specific compliance and regulatory frameworks, particularly those relevant to the reinsurance sector and organizational standards, will be advantageous.
• Proficiency in Microsoft Office tools, especially Excel, will be valuable for effectively managing tasks and analyzing data within this profile.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)