Senior Officer, Division & Control, Card Operation Processing Center

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

• Support budget management, resource allocation, and financial controls within the division.
• Work closely with the Head of Department to lead and mentor team members.
• Develop training and/or change management materials and activities to support new processes and procedures.
• Execute standardization, risk and control agenda in Cards product-processes, including self-assessments, internal reviews and audit reviews and ensure compliance with operational policies, procedures and regulations.
• Prepare risk review reports, report findings, recommend corrective actions and preventive actions.
• Coordinate with cross-functional teams to ensure project deliverables are met on time and within budget.
• Track project progress and report updates to the Head of Department.
• Build and maintain strong relationships with internal and external stakeholders.
• Communicate effectively with the Head of Department and other senior management.
• Address and resolve operational issues and challenges promptly.
• Manage the Business Continuity Planning (BCP) exercises in Card Operations as part of Business Continuity Management.

Requirements:

• Min 1 year of working experience in Banking Ops
• Good knowledge or experience in VBA, budget management, card ops
• Ability to work with various stakeholders

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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