Chief Administrative Officer（CAO）

Summary

We are seeking an experienced Chief Administrative Officer (CAO) to oversee corporate administration and day-to-day business operations for a professional services organization.
Reporting directly to the CEO, this role is responsible for managing key corporate functions, including Human Resources, Finance Administration, Compliance, IT, and Office Operations.
The ideal candidate is a hands-on leader who can improve operational efficiency, strengthen internal processes, support organizational growth, and collaborate with leadership teams across international offices.

Position Details

• Position: Chief Administrative Officer (CAO)
  
• Industry: Professional Services / Financial Services
  
• Location: El Segundo, CA
• Level: Executive / Senior Management
  
• Department: Corporate Administration / Operations
  
• Language: Japanese / English bilingual skills preferred

Key Responsibilities

Human Resources & Talent Management

• Oversee recruiting, onboarding, employee relations, performance management, payroll coordination, and benefits administration.
• Manage immigration-related processes, including H-1B, OPT/STEM OPT, I-9, and E-Verify compliance.
• Develop HR policies, employee training programs, and internship initiatives.

Compliance & Regulatory Administration

• Maintain corporate compliance policies, records, internal controls, and regulatory documentation
  
• Coordinate audits, regulatory filings, and compliance reviews.
  
• Support FINRA registration, broker-dealer regulatory initiatives, and licensing requirements.
  
• Liaise with external legal counsel, compliance consultants, and regulators.

Finance & Business Administration

• Oversee payroll administration, employee benefits, budgeting, expense management, and vendor contracts
  
• Review monthly financial statements which are prepared by external accounting providers.
  
• Coordinate insurance policies, renewals, and financial administration.

IT, Cybersecurity & Office Operations

• Oversee IT administration, cybersecurity policies, software systems, and technology vendors.
  
• Evaluate and implement AI tools and productivity solutions.
  
• Manage office operations, facilities, business continuity planning, and vendor relationships.

Strategic Initiatives & Leadership

• Partner with executive leadership on organizational strategy, operational improvements, and business growth initiatives.
  
• Coordinate cross-border projects and collaboration between Japan and U.S. operations.
  
• Support M&A integration, corporate infrastructure, and process improvement projects.
  
• Supervise Office Manager personnel.
  

Required Qualifications

• Bachelor's degree required.
  
• 10+ years of progressive experience in corporate administration, operations, HR, compliance, or business management.
  
• Strong knowledge of HR practices, operational controls, and vendor management.
  
• Proven leadership, organizational, and project management skills
  
• Excellent communication skills and ability to handle confidential information.
  

Preferred Qualifications

• Experience in financial services, investment banking, broker-dealer operations, consulting, or other regulated industries.
  
• Familiarity with FINRA regulations and broker-dealer compliance.
  
• Experience managing multiple corporate functions in a growing organization.
  
• Experience coordinating operations between U.S. and Japanese entities.
  
• Japanese-English bilingual proficiency preferred.
  
• Advanced degree or relevant professional certifications preferred.
• Controller with Human Resource/Payroll is a plus.
• Experience in Japanese company is a plus.