Digital Development Officer

Description

Compensation: $59,000 - $63,000 annually

Regular, Full-Time, Non-Exempt

Location: Manhattan, KS (onsite only)

Our Promise to You

• Competitive health, dental, life insurance, plus voluntary benefits including company paid HSA contributions
• 403(b) retirement plan with 10% company contribution
• Paid leave for holidays, vacation, wellness, personal, parental, and volunteer 
• Tuition and certification assistance and a $300 annual reimbursement wellness program
• A work environment that embraces flexibility inside of a framework
• Mission-driven work that changes the lives of people around the world
• View more benefits on our website or click here!

Great conversations can lead to extraordinary impact

If you love talking with people, building relationships, and finding the opportunity hidden within a conversation, the Digital Development Officer could be your next move. This role is at the center of donor engagement, connecting with people who have the potential to make a meaningful difference at Kansas State University.

What You'll Do:

Think of this role as relationship-building with a purpose. You'll use phone, email, and virtual meetings to connect with potential donors, learn about their interests, and identify opportunities for deeper donor engagement. When someone is ready for the next step, you'll connect them with the appropriate stakeholders who can continue building the relationship.

1. Reach potential donors through phone, email, and video, creating personalized donor engagement across multiple channels.
2. Lead conversations that uncover interests, motivations, and opportunities while determining the best next step for each individual.
3. Identify promising opportunities and connect qualified individuals with colleagues who specialize in developing larger philanthropic gifts.
4. Document donor engagement, contact information, preferences, and next steps to keep records accurate and relationships moving forward.
5. Track outreach and results, using information and data to strengthen future donor engagement strategies.

Requirements

• Experience with inbound and outbound calls, with a focus on providing excellent customer service and required measurable output
• Strong communication and listening skills, with the ability to build rapport and communicate persuasively with a wide range of people.
• Project management experience organizing information, keeping accurate records, and managing multiple priorities and follow-ups
• Confidence using Microsoft Office, particularly Excel, to sort, filter, and interpret information
• A results-oriented, collaborative approach

Desired Skills

• Bachelor's degree
• Experience handling inbound service calls, providing guidance, accurate information, and effective solutions
• Basic understanding of fundraising techniques and systems

You’ve built the skills to connect with people, uncover opportunities, and move relationships forward. Now, you can use them to make a meaningful difference. If you’re ready to bring your strengths to purposeful donor engagement, apply today and turn great conversations into lasting impact at K-State!