Air Freight CFS Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do.  As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork. 

Air Freight CFS Manager – Eagle Farm, QLD

About the role and opportunity –

We're now seeking an experienced Air Freight CFS Manager to lead our Container Freight Station (CFS) operation in Eagle Farm.

As the Air Freight CFS Manager, you'll lead the day-to-day operations of a critical freight handling facility, ensuring the safe, secure and efficient movement of cargo across the air and ocean freight supply chain. You'll be responsible for warehouse operations, regulatory compliance, cargo security, stakeholder management and team leadership, while driving a strong safety culture and continuous improvement mindset.

This is an opportunity to make a real impact within a global logistics organisation, leading a high-performing operation that directly influences customer outcomes and operational excellence.

Key Responsibilities and duties, but not limited to –

• Lead day-to-day CFS warehouse and freight operations.

• Manage warehouse teams, resources and operational performance.

• Serve as the primary escalation point for operational issues.

• Ensure cargo screening, site security and RACA compliance.

• Maintain compliance with ABF, Biosecurity and regulatory requirements.

• Drive workplace safety, risk management and operational efficiency initiatives.

• Oversee administration, stakeholder communications and customer service outcomes.

About You -

You are an experienced operational leader who thrives in a fast-paced freight forwarding or logistics environment. You bring a strong understanding of warehouse operations, cargo security and regulatory compliance, coupled with the ability to lead teams and build strong stakeholder relationships.

What you will bring to succeed:

• 3+ years’ experience in warehouse, 3PL, Global Forwarding or logistics operations.

• Strong safety performance and compliance outcomes.

• High levels of customer satisfaction and service delivery.

• Efficient warehouse operations and productivity improvements.

• Strong communication, problem-solving, and organisational skills.

• Strong understanding of regulated air cargo operations and security requirements.

• Forklift Licence.

• ULD (Unit Load Device) knowledge.

• ASIC Card or willing to obtain.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.