Operations Engineer

Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Power Business Intelligence (BI)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
Power BI Development
Reporting & Dashboarding
Data Visualization
PowerShell Automation
Executive Reporting
Analytics & Insights
IT Service Management
Communication & Stakeholder Management

Roles & Responsibilities:
Design, develop, and maintain interactive dashboards and reports using Power BI.
Manage Power BI Application Lifecycle Management (ALM) processes including deployment, version control, and environment management.
Develop executive-level reports, dashboards, and visualizations for operational and business insights.
Perform data analysis, transformation, and modeling activities.
Automate reporting and administrative tasks using PowerShell.
Create and maintain reporting templates using Excel and PowerPoint.
Work with stakeholders to gather reporting and analytics requirements.
Ensure data accuracy, consistency, governance, and report performance optimization.
Support report publishing, workspace management, and security administration in Power BI Service.
Troubleshoot reporting, refresh, and performance-related issues.
Develop and maintain technical documentation, SOPs, and reporting standards.
Ensure adherence to ITIL processes including Incident, Change, Problem, and Service Request Management.
Collaborate with infrastructure, operations, and business teams for reporting enhancements and analytics initiatives.
Participate in governance reviews, business presentations, and operational reporting discussions.


Professional & Technical Skills:
Strong hands-on experience in:
Power BI Development
Power BI ALM (Application Lifecycle Management)
PowerShell scripting
Advanced Microsoft Excel
Microsoft PowerPoint
Good understanding of:
Data modeling and visualization
DAX and Power Query
Report optimization and performance tuning
Power BI Service administration
Data governance and reporting standards
Dashboard design best practices
Reporting automation techniques Process & Service Management
Strong understanding of ITIL processes and IT service management practices.
Soft Skills
Excellent verbal and written communication skills.
Strong presentation and stakeholder management abilities.
Analytical and problem-solving mindset.
Ability to work independently and collaboratively within teams.
Strong attention to detail and reporting accuracy.


Additional Information:
Bachelor s Degree in Computer Science, Information Technology, Engineering, Data Analytics, or related field.

Preferred Certifications
Microsoft Certified: Power BI Data Analyst Associate
Microsoft Power Platform Certifications
ITIL Foundation Certification
Power BI / Data Analytics Certifications

Preferred Experience
Experience in enterprise reporting and analytics environments.
Exposure to operational dashboards and executive reporting.
Experience with automation and reporting transformation initiatives.
Knowledge of data governance and visualization best practices.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.