Mexico Medical Operation Coordinator

Job Description

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis

Key responsibilities

Mexico NOM compliance management

• Monitor applicable Mexico NOM requirements and communicate requirements, changes, and site expectations to the Mexico medical team.
• Translate NOM requirements into operational actions, standardized work, and site-level implementation plans across Mexico medical operations.
• Conduct periodic compliance reviews to identify gaps, assign corrective actions, and verify closure.

Training coordination

• Build, coordinate, and sustain training programs for Mexico medical and nursing coordinators, nurse supervisors, and medical staff.
• Coordinate onboarding and role-based training for new medical leaders and team members.
• Ensure training content includes NOM requirements, compliance expectations, emergency response, blood-borne pathogen requirements, surveillance and qualification exams, equipment calibration, and standardization of medical practices.
• Track training completion and verify competency for roles impacted by regulatory and policy requirements.

Policy and procedure management

• Own development, implementation, maintenance, and communication of Mexico medical policies and procedures.
• Standardize medical processes across sites to ensure alignment with GM requirements and Mexico regulatory expectations.
• Conduct periodic reviews of policies, procedures, standing orders, and site practices to identify gaps, drive corrective actions, and improve compliance.

Compliance and operational coordination

• Monitor and report on qualification exams, surveillance exams, NOM requirements, and other compliance-related medical activities.
• Support documentation standards, audit readiness, license verification, and medical record/process consistency.
• Partner with HR, Legal, Safety, IH, Security, and plant leadership to reduce medical, labor, and regulatory risk in Mexico operations.
• Coordinate compliance-related actions involving emergency response readiness, equipment standardization, and medication/process controls where physician-order or protocol governance is required.

Metrics and continuous improvement

• Establish standard templates and dashboards for monthly reporting across Mexico medical operations.
• Track key indicators such as NOM compliance status, surveillance completion, qualification exam completion, training completion, audit findings, documentation quality, medication utilization, and safety support metrics.
• Share best practices across sites and support replication of successful programs and processes.

Organizational relationships

This role reports to the Mexico Medical Manager and works in close collaboration with Mexico site Medical Coordinators, physicians, nurse supervisors, nurses, and cross-functional business partners. The current Mexico structure reflects dedicated coordination needs across NOM compliance, policy and procedure management, training, and site standardization, supporting the need for a role with strong integration across these functions.
 

Requirements / Qualifications

Education & Certifications:

• Education: Medical Degree (M.D. / Licenciatura en Medicina) with an active professional license (Cédula Profesional).

• Specialization: Post-graduate studies, diploma, or master's degree in Occupational Health, Environmental Health, or related fields (Deseable/Plus).

Experience:

• 6+ years of experience in Occupational Health & Safety within manufacturing, automotive, or industrial environments.

• Proven track record in multi-site or regional medical operations coordination.

Technical Knowledge & Skills:

• Regulatory Expertise: Strong, in-depth knowledge of Mexican Labor Laws, Social Security regulations (IMSS/ST-7/ST-9), and STPS Official Mexican Standards (NOMs) applicable to occupational health.

• Systems & Tools: Proficient in medical management systems (e.g., Cority, Medgate, or similar EHS platforms) and advanced Microsoft Excel/PowerPoint for metrics dashboard creation and reporting.

• Audit & Compliance: Hands-on experience preparing sites for internal/external audits, establishing medical protocols, and managing medical equipment calibration & standing orders.

Core Competencies & Soft Skills:

• Language: 100% Bilingual (English & Spanish) with fluent verbal and written communication skills to interface with global leaders and local teams.

• Cross-Functional Leadership: Ability to partner effectively with HR, Safety, Industrial Hygiene, Legal, Security, and Plant Directors.

• Change Management & Training: Experience in designing training programs, onboarding protocols, and driving process standardization/continuous improvement across multiple locations.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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