General Manager - Juneau Airport Fleet Servicing (Competitive Salary + Federal Health Benefits)

Job Description

This position assists in the direction and coordination of the activities and personnel at a major NMS unit to obtain optimum efficiency and economy of operations. The General Manager will administer, supervise, and direct ongoing business activity.

Responsibilities

• Directly supervises and manages the business activity of the airport dining facility and the catering operation.
• Directly oversees fleet, janitorial and food service employees.
• Helps maintain good customer/client communications that enable efficient problem resolution and acceptance of new services or programs.
• Supports a comprehensive safety program.
• Performs general administrative/office tasks ensuring compliance of assigned responsibilities/activities with all internal and external regulations as well as sound business practices.
• Creates, monitors, and reviews a variety of such business reports as sales reports, inventory reports, budget reports, etc.
• Handles a wide variety of employee related matters such as hiring, firing, general employment issues, paperwork, PAN’s, etc.
• Assist in identifying effective solutions to business problems.
• Analyze and resolve work problems or assist employees in solving work problems.
• Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood.
• Monitors and delivers a variety of staff training activities to improve efficiency and ensure conformance with standard procedures and practices.
• Make sure all assigned equipment is maintained in compliance with service standards.
• Consistently demonstrates professional skills in assigned area’s activities, all forms of communications, implementing operational efficiencies, the handling of changes, making decisions, and solving problems.
• This position is responsible for the supervision of staff.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Supervisory Responsibilities

• Direct assigned employees, most of which will be management or highly skilled technical employees, including the Executive Chef and the Catering Manager.
• Responsible for their overall direction, coordination, and evaluation.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• High School Diploma or GED equivalent.
• Preference will be given to those with two (2) years related training in a college, vocational, or technical school.
• At least two (2) years of experience directly related to the assigned area.
• At least one-year experience working as a Manager in a similar setting.
• Must be able to obtain a GSC certification within 6 months from the date of hire.
• The ability to operate office equipment and general business software programs.
• A thorough knowledge of managing, planning and organizing the type of activities in assigned area with the ability to address the technical matters involved.

Competencies

• Must be able to review and work with general business reports, sales reports, budget reports, sales analysis, etc.
• A suitability and capacity for a position of authority.
• The ability to work toward accomplishing objectives with a sense of urgency.
• The ability to work effectively with a minimum of supervision or support.
• The ability to support honest and fair treatment of employees and customers.
• The ability to effectively communicate performance expectations to employees.
• The ability to balance multiple activities with an attention to detail.
• The recognition that service is a demonstrated attitude and a state of mind, not a task or step

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor. Frequently exposed to arctic and outdoor conditions.

Noise level: Moderate to Loud

Description of environment: This is an airport setting.

Physical requirements: The associate must regularly lift and/or move up to 10 pounds, frequently pull/push cart and lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, talk or hear, pull/push carts, twist. The associate is frequently required to reach with hands and arms. The associate is occasionally required to climb, balance, stoop, kneel, crouch, or crawl.

Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.

Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Travel: None

 

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.