- Location
- 1090 - Guatemala City
- Type
- Contract
- Department
- Marketing
- Seniority
- Manager
- Experience
- 2+ years
- Closing date
- Today
- Source
- Workday
Description
Where you’ll work:
Guatemala City, GU, GTEngineering at GoTo
We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond. With us, you’ll have the opportunity to chart new paths and help redefine how the world works. For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams. We focus on solving meaningful problems, not just adding features for the sake of using AI. Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas. Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference.
Your Day to day
As a Marketing Program Manager, you will be working on:
Design and manage AI-powered creative workflows that automate intake, prioritization, routing, and tracking of requests.
Configure and improve AI tools, prompts, automation rules, and workflow logic based on performance data and team feedback.
Lead day-to-day project management by coordinating timelines, priorities, workloads, and stakeholder communication across creative projects.
Facilitate team standups, identify risks or blockers, and communicate changes and impacts clearly.
Ensure AI-assisted creative outputs meet brand, quality, and accessibility standards through defined review and approval processes.
Track workflow performance metrics to improve efficiency, turnaround times, and team operations.
Build and maintain scalable resources, including prompt libraries, SOPs, and workflow documentation.
Monitor AI system performance, troubleshoot issues, and escalate cases requiring human review.
Integrate AI workflows with project management and content systems such as Asana, DAM, and SharePoint.
Partner cross-functionally to align creative operations, AI processes, and business goals while maintaining clear, inclusive communication with stakeholders.
What We’re Looking For
As a Marketing Program Manager, your background will look like
6 Months Contract
2–3 years of experience in project, program, or operations management supporting marketing or creative initiatives.
Experience working with AI-assisted tools, automation platforms, or demonstrated ability to quickly learn and apply new technologies.
Familiarity with workflow and project management tools such as Asana, Monday, or Wrike.
Ability to support and improve AI workflows, including prompt writing, automation setup, and troubleshooting.
Data-informed approach to evaluating performance and identifying process improvements.
Strong organizational, collaboration, and communication skills, with the ability to manage multiple priorities in a fast-paced environment.
English proficiency (B2 level or higher), with the ability to collaborate, communicate, and write in a professional environment
What We Offer
At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement and access to instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
- Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching
We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.
Specific benefits and offerings may vary by country in line with local regulations and market practices.
At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.
