Registered Nurse (RN) Case Manager

Job Posting Title:

Registered Nurse (RN) Case Manager

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

PURPOSE

The Case Manager Registered Nurse (RN) is a clinically experienced registered nurse responsible for coordinating comprehensive care for patients with complex and chronic medical conditions. The role promotes continuity of care across care transitions and intraclinic services through comprehensive assessment, advanced clinical judgment, and the development of individualized plans of care. The Case Manager RN engages and supports patients through education to promote informed decision-making, self-care, and improved health outcomes, while enhancing the quality of patient care management and satisfaction. In collaboration with interdisciplinary teams, patients, and families, the role supports care coordination, patient advocacy, and discharge planning to ensure safe, timely, and effective transitions of care. The Case Manager RN contributes to the delivery of high-quality, cost-effective care across the continuum of care.

RESPONSIBILITIES

Assessment and Care Planning

• Conducts comprehensive initial and ongoing assessments of patients’ medical, psychosocial, functional, and environmental needs.
• Develops, implements, and routinely updates individualized plans of care that address clinical interventions, treatment goals, and self-management strategies.
• Applies advanced clinical judgment and critical thinking to identify appropriate interventions, services, and community resources aligned with patient care goals.

Care Coordination and Resource Navigation

• Serves as a primary liaison among physicians, social workers, therapists, and other healthcare professionals to support effective communication and coordinated care delivery.
• Coordinates discharge planning and transitional care in collaboration with interdisciplinary teams to ensure safe, timely, and effective transitions across care settings.
• Facilitates timely follow-up care and resource coordination to support continuity of care and reduce preventable readmissions.
• Coordinates and facilitates access to community-based resources that address social determinants of health, including housing, food insecurity, transportation, financial barriers, and behavioral health services.

Patient and Family Education and Support

• Provides education to patients and families regarding diagnoses, treatment plans, and available resources.
• Engages patients and families in shared decision‑making and self‑management education to support individualized care planning.
• Advocates for patients’ needs and preferences throughout the care continuum.

Documentation and Regulatory Compliance

• Maintains accurate, timely, and comprehensive documentation in the electronic medical record in accordance with departmental, organizational, and regulatory standards.
• Ensures compliance with federal, state, and local regulations and applicable accreditation and regulatory requirements.

Professional Practice, Quality, and Team Collaboration

• Participates in interdisciplinary rounds, care team meetings, case conferences, and organizational initiatives.
• Engages in ongoing professional development to maintain licensure and competency in evidence-based practices.
• Contributes to quality improvement and quality assurance initiatives related to patient outcomes, utilization management, and case management practices.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree in Nursing (BSN) from an accredited program
• At least 3 year(s) of experience in relevant nursing experience in an outpatient, clinical, or hospital setting supporting patients with complex or chronic care needs.
• Demonstrated knowledge of care and case management, along with efficient resource and utilization management.
• Familiarity with Medicare/Medicaid and managed care principles.
• Current, unrestricted Registered Nurse (RN) licensure in the state of Texas.
• Basic Life Support (BLS) certification within 6 months of hire. 

PREFERRED QUALIFICATIONS:

• Master's Degree in Nursing (MSN) from an accredited program
• At least 5 year(s) of experience inambulatory or hospital setting in case manage and/or care coordination.
• Bilingual in English and Spanish. 
• Certification in Case Management (CCM, ACM-RN, or RN-BC) preferred. 

Salary Range

$88,000+ depending on qualifications

WORKING ENVIRONMENT/EQUIPMENT

• Standard office equipment and environment
• Repetitive use of a keyboard
• For healthcare jobs, may be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.