Retail Learning Advisor

Job Description 

Role purpose: Retail Learning and Development is part of the Global Retail People and Culture team within Mobility and Convenience. It is responsible for designing, providing and delivering training learning and development solutions for retail teams. This role is key to partner with a specific retail business area ensuring the learning and development needs are delivered and to ensure the team have the necessary knowledge, skills and capability to perform their role safely and compliantly. 

Responsibilities 

• Understands the strategic workforce and skill development context for their area of responsibility and how this connects to common priorities across bp to ensure solutions deliver maximum value. 

• Contributes to the creation of the prioritized skills required for their area of responsibility, including detailed needs analysis. 

• Builds strong working relationships to ensure solutions developed and driven meet needs by creating an effective atmosphere for collaboration between subject matter experts, customers, and the learning offer and design team. 

• Advocates for LMS to drive adoption, usage and business impact. 

• Uses data, insights and feedback to support continuous improvement, recommending changes to ensure performance outcomes are achieved and solutions are refined to increase impact and efficiency. 

• Analyse learning data metrics, sharing custom reports and insights with local stakeholders to find opportunities for learning offer improvement. 

Increase engagement and encourage a learning culture through analyses audience feedback, focusing on learning effectiveness, skill development, and behavioural changes to refine learning strategies  

• Lead learning processes ensuring required training and skill-building programs are effectively delivered, supporting both current performance and future skill development, providing training that equips our people with all the necessary skills and competencies to do their roles effectively whilst ensuring that we operate sites safely 

• Liaise with their area of responsibility on local plans and activities to ensure the learning offer aligns with local objectives and legal/compliance requirements and ensure Learning solutions are considered for any business change 

• Support their area of responsibility in understanding learner needs and support project delivery through either learning materials or other channels. 

• Lead and continuously review central training materials to ensure that they are up to date, engaging and fit for purpose. 

Deliver / facilitate / co-ordinate training sessions either face to face/ virtual where necessary  

• Support the daily operations of the LMS, including user queries and access, course assignments, course credit and system updates. 

• Provide data and analytical support for regional or special projects, investigations, and initiatives as needed. 

• Ensure compliance with data protection regulations and all bp policies - global and local. Ensure data security is maintained at all times in accordance with bp standards and local requirements. 

Required qualifications 

Formal education: Degree or equivalent desirable, learning and Development certification / qualification also desirable 

Skills 

Growth mindset; continuous learning; strategic thinking; learning application and behaviour change; learning content design and management; commercial competence, business acumen, data analysis, visualization, interpretation; stakeholder management; communication and influencing; learning delivery and facilitation; creativity and innovation; coaching; culture and behaviour change. 

From Cap Plan:  

• Psychological safety  

• Continuous learning  

• Legal and regulatory environment and compliance 

• Communication 

• Continuous improvement 

• Organizational knowledge 

• Analytical thinking 

• Agile core principles 

• Resilience 

• Teamwork 

• Coaching 

• Customer centric thinking 

At bp, we provide the following environment and benefits to you: 

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued 

• Possibility to join our social communities and networks 

• Learning opportunities and other development opportunities to craft your career path 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.