Maintenance Manager, SunRiver

Description

Become the Best Part of PMP!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Maintenance Manager for SunRiver, St. George, UT Location.

Who We Are

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. 

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades. 

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at www.pmpmanage.com visit our social media platforms: 

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:   The Maintenance Manager is responsible for overseeing and providing facility maintenance services. This person will regularly inspect and perform routine and emergency maintenance on all community assets, including the Community Center, and the other common areas and facilities. The Maintenance Manager will also schedule staff to perform these tasks to ensure that they are performed as scheduled and with the purpose of minimizing larger maintenance needs and coordinate with vendors as needed. The routine maintenance must also further the goal of minimizing costs for repair and replacement.

Without limitation, the community assets consist of the Community Centers, the fitness centers, pools, pickle ball courts, tennis courts, computer lab, common area landscape, etc. The ideal candidate will possess strong communication skills, a passion providing extraordinary customer service, and a positive demeanor.

Duties & Responsibilities:

• Oversee all maintenance operations, repairs, preventive maintenance, and facility-related projects within the community. 
• Supervise, schedule, train, support, and assign work to a team of Maintenance Technicians. 
• Manage departmental priorities, staffing, work orders, and project timelines while maintaining service standards and operating within the approved budget. 
• Obtain and evaluate proposals; present project plans and recommendations; and supervise outside contractors for large-scale maintenance, repair, replacement, and capital-improvement projects. 
• Manage multiple vendors, service contracts, preventive-maintenance schedules, and projects simultaneously. 
• Prepare formal updates, detailed reports, and supporting documentation for the Community Manager t to present at Board of Trustees meetings. 
• Monitor and maintain community technology systems, including access-control systems for multiple buildings. 
• Inspect buildings, amenities, equipment, and other structures to identify system malfunctions, safety concerns, maintenance needs, and required repairs. Document findings and make recommendations using established inspection checklists. 
• Develop, maintain, and follow schedules for routine inspections, preventive maintenance, and repairs. 
• Maintain and organize all permits, inspection records, maintenance logs, contracts, warranties, and other required documents. 
• Maintain a working knowledge of pool systems, including pumps, filters, heaters, and related equipment. Oversee pool-service vendor contracts and coordinate necessary repairs and maintenance. 
• Perform minor electrical maintenance, including replacement or repair of fixtures, wall switches, outlets, incandescent and fluorescent bulbs and tubes, ballasts, sockets, fuses, minor appliances, cords, and related equipment, using appropriate hand, power, and specialty tools. 
• Perform minor plumbing maintenance, including repairing leaks in drains and faucets, unclogging drains, trenching and laying new lines as needed, and overseeing irrigation repairs. 
• Perform minor painting, carpentry, and masonry work, including surface preparation; painting, staining, and varnishing; hanging doors; and fitting locks, handles, and related hardware. 
• Maintain an organized inventory of tools, equipment, supplies, and materials necessary to complete daily maintenance tasks and projects. 
• Work directly with the management company, on-site staff, vendors, and the Association Board of Trustees to provide the support and guidance needed to meet operational responsibilities and fiduciary obligations. 
• Provide exceptional customer service to residents by responding to maintenance concerns, questions, and requests promptly and professionally. 
• Perform other duties and special projects as assigned.

Required Qualifications:

• 3+ years of proven successful experience as a maintenance manager or similar role
• Strong management skills and able to effectively lead a team
• Able to present detailed information to a large crowd in formal Board meeting settings
• Information Technology, computer systems, and access control knowledge required
• Understanding of electrical, hydraulic, and other systems
• Knowledge of maintenance processes, schedules, and methods
• Working knowledge of tools, common appliances and devices
• Manual dexterity and problem-solving skills
• Good physical condition and strength with a willingness to work overtime if needed
• High school diploma or equivalent
• Certificate in HVAC, building maintenance or relevant field is a plus
• Extraordinary customer service skills
• An honest, responsible, optimistic and enjoyable demeanor

Requirements and Demands – Common Physical / Mental Activities

• Standing, walking, sitting, reading, stooping, climbing ladders, crawling in/through low spaces
• Hand and finger dexterity, clear speech, hearing/listening, reading and writing
• Clerical, basic math and analytical skills, judgment, problem-solving and decision-making
• Heavy lifting and moving, computers and related equipment, heavy equipment

Environment / Atmospheric Conditions

• Inside and outside work in different elements
• Work outside on building roof and landings
• Hot and cold weather

Requirements

• This position will include on-call after hours and on the weekends.