Associate Director, Management and Operations

Job Summary:

Working under the direction of Director, Management, the Associate Director, Management & Operations will provide cross-cutting program management support including setting up systems and managing trackers required for smooth operations of a large, multi-country global project, liaising with contracts management services, global procurement and other appliable enterprise services staff, In addition, they will provide program management support to select core-funded activities and provide oversight to select sub-awards and deliverables.. They will work closely with the Project Management Team (PMT), knowledge management, technical/strategic information teams and finance to ensure continued high performance and responsiveness to project needs. They will serve as an operations point of contract to troubleshoot challenges for cross-cutting operational components of the project. They will work closely and collaboratively with various departments in support of the project. Management and operations experience on a large multi-country global project is a requirement for this position.

This position is contingent on donor funding. Application deadline is close of business Friday, August 14th.

Accountabilities:

• Provide leadership and management support of a large, complex project, ensuring strategically coherent project direction, well-managed growth, and compliance with and donor regulations.

• Provide cross-cutting program management support, including setting up systems and managing trackers.

• Liaise with contracts management services staff on submission, review and prioritization of subawards, updating tools and templates and relaying feedback to program team members

• Review and track workplans and no-cost extensions submitted to donors.

• Provide program management support to select core-funded activities.

• Manage monthly meetings and provide oversight to core partner sub-awards and deliverables.

• Coordinate with the PMT and other members of the project management and operations team on appropriate management, compliance, and performance standards, as well as effective systems for budget management, knowledge management and risk management associated with the projects assigned to the project.

• Work closely with the Director, Management, Project Director and Department-level Operations leadership to mitigate any potential risk to ensure that programming staff fully understand financial and administrative processes.

• Serve as a focal point for operations-related troubleshooting to limit implementation bottlenecks and escalate as appropriate.

• Forge and maintain solid cooperation with select partners through regular communication, cooperation and, where appropriate, joint decision-making.

• Supervise select management and operations staff.

• Performs other duties as assigned.

Applied Knowledge & Skills:

• Effective knowledge of design, implementation, and management of sector specific and/or multi- sector/international development projects/programs funded by US government or other international donors.

• Knowledge of various funding mechanisms, general contracting, and reporting requirements

• Knowledge of donor planning and reporting systems.

• Knowledge of business development processes, specifically proposal development, within an international NGO context.

• Strong written and verbal communication skills.

• Sensitivity to cultural differences and understanding of the political and ethical in countries outside of the US.

Education: **

• Bachelor's Degree or its International Equivalent in Business Administration, Public Health, Social Sciences or Related Field.

• Project Management (PM) Certification preferred.

Experience: **

• Typically requires 10+ years of relevant experience (including 3+ years of line management experience) in business administration, project management transformation, change management, strategy consulting, or internal corporate strategy.

• Demonstrated experience in USG and global health project management and implementation.

• Experience working on large, multi-country global projects.

• Experience working in a non-governmental organization (NGO).

• English fluency required; fluency in a second language (e.g., French, Spanish, Portuguese, Russian, etc.) an added benefit.

Typical Physical Demands:

• Typical home office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 10%

**Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.  For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines. Final compensation will be determined in accordance with applicable law and FHI 360 policy.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. 

US Based Hiring Salary Range: USD 110,000 - 130,000 annually

International hiring ranges will differ based on location

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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