Lead Analyst-Product -Payments - Exp 3-5 years- Indore

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for an InP - Product Analyst II to join our ever-evolving NAP Servicing Team and help us unleash the potential of every business.

What you’ll own

• Own specific capabilities within the Account Updater product, taking features from discovery through delivery while ensuring they solve merchant and business needs.

• Work with Engineering, Architecture and QA to define product requirements, user stories, acceptance criteria and release plans for new platform capabilities.

• Partner with card networks, internal platform teams and operational stakeholders to support the delivery of Account Updater services across the payment ecosystem.

• Analyse merchant feedback, operational data and product performance to identify opportunities that improve account update success rates, payment acceptance and customer experience.

• Support the evolution of Account Updater APIs, batch processing and operational workflows by defining clear product requirements and validating delivered functionality.

• Collaborate with payment gateway, tokenization, recurring payments and merchant platform teams to ensure Account Updater capabilities integrate seamlessly across the payment lifecycle.

• Monitor product KPIs including update success rates, authorization improvements, platform adoption, operational health and service performance, using insights to drive continuous improvement.

• Support production releases by working with Engineering and Operations to resolve issues, prioritise enhancements and improve platform reliability.

• Maintain the product backlog, prioritise work alongside senior product leaders and ensure delivery aligns with business objectives and customer commitments.

• Build strong relationships with internal stakeholders while developing expertise in payment processing, card network services and credential lifecycle management.

What you bring

• 3-5 years of Technical Product Management experience delivering complex payment platform capabilities, API products, and transaction processing solutions within fintech, payments, or software environments.

• Strong knowledge of payment architectures and transaction lifecycles, including authorisation, routing, settlement, gateway integrations, APIs, and industry-standard messaging protocols.

• Hands-on experience translating business requirements into technical specifications, managing product backlogs, creating functional and product briefs, defining acceptance criteria, and partnering closely with engineering teams throughout the SDLC.

• Proven ability to solve complex integration and platform challenges, using data-driven analysis to identify root causes, evaluate trade-offs, and deliver scalable, resilient solutions.

• Strong stakeholder management and communication skills, able to align engineering, operations, commercial, and executive audiences while driving product outcomes and technical decision-making.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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