Hose Technician

Position Summary

Responsible for the assembling of hydraulic hoses to meet customer requirements, prepare shipments, receives and verifies items against receiving documents. Rearranges and takes inventory of materials, keeps warehouse clean and verifies the quality of hose assemblies.

Essential Functions

• Assist walk in customers on their product needs through identification, technical support, and order processing.
• Process customer orders and quotes for various products and value-added services through email or phone inquiries.
• Answer delivery inquiries, follow up on purchasing and receiving of a specific product, checking availability of stock, back-order status, vendor schedules, and shipping dates.

• Loads/unloads material on or from trucks or other vehicles.
• Prepares bill of lading, shipping documents.
• Keeps warehouse clean.
• Resolves customer complaints.
• Operates forklift, and other lifting devices.
• Pick up and/or make deliveries locally.
• Cuts and cleans hoses.
• Assemble/crimp hoses, utilizes calibrated measurement tools to inspect the hose assemblies.
• Prepares assembled products for shipment to the customer.
• Maintains non-conforming log and materials.

Position Qualifications- Skill and Abilities

Experience should demonstrate proficiencies in the following areas:

• Ability to learn and apply new information quickly.
• Assertive team player with positive attitude, high energy level, and ability to establish rapport and build relationships with current and potential customers.
• Must have a clear, pleasant, and professional speaking voice for over the phone sales and communication.
• Solid organizational skills, including the ability to manage multiple competing priorities.
• Good problem-solving and reasoning skills.

• Ability to perform work accurately and thoroughly.
• Actively attend to, convey, and understand the comments and questions of others.
• Accept responsibility for his/her actions.
• Accept constructive criticism without becoming defensive.
• Proper listening, and oral skills and command of the English language.
• Ability to take care of the customers’ needs while following company procedures.
• Ability to identify and correct conditions that affect employee safety.

Education:

• High School Graduate or General Education Degree (GED) required.

Experience:

• 1+ years related experience.

Certificates & Licenses:

• HH Forklift Certified preferred.

Other Requirements:

• Valid Driver’s License, Acceptable Motor Vehicle Record

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first.  We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.  All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.