Sr Assistant, CMA Contracts Germany SCDMNT

Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc) Works to ensure the achievement of customer service requirements as defined by both formal Service Partnership Agreements as well as Customer Satisfaction surveys To gather data requested by audit teams during financial and SOX audits To ensure all contracts are accurate, fair, reasonable & justifiable To understand and answer any queries relating to contracts management Ensures that all CMA contracts are sent to agreed customer deadlines and meets customer expectations Ensures that the condition contracts are set and function as required Ensures that any supporting documentation are provided to customers as requested Ensures Contract Management procedures are completed efficiently, accurately and in a timely manner Minimum of 2 years' experience in a multinational organization and/or Shared Services environment with good business acumen. Ability to assess a problem and escalate it to the appropriate level A good understanding of wider CMA/Customer to Cash/Data Management area processes Bachelor level education ERP experience essential, preferably SAP, good Excel skills. Strong team player Time management, planning and organization