Medical Education Program Coordinator- Residency Program

Monday - Friday in the office opportunity

• Reporting into the Residency Manager
• Will be part of a 3 Coordinator Team supporting 16 Faculty and 24 Residents
• Candidate able to work independently / self-starter / attention to detail very important
• Strong computer skills
• Knowledge with Microsoft Office Applications- Google sheets and excel - experience required
• Strong customer service skills
• This position will focus on:
  • scheduling residents' daily rotations
  • Assisting in the review and approval process for resident time off
  • quality checks in multiple systems
  • call schedules for residents and faculty
  • other individual and team responsibilities

Summary

With oversight and direction from the Medical Education Manager, the Program Coordinator is responsible for the coordination of daily activities and operations as it pertains to Medical Education trainees, with a primary focus on the Family Medicine and Leadership Preventive Medicine Residencies and associated requirements through the Accreditation Council of Graduate Medical Education (ACGME), the American Board of Family Medicine (ABFM) or other governing accrediting organization(s).  The Program Coordinator is a resource for Residency Program Directors, teaching faculty and providers, residents and Practice Managers of the Family Health Centers, and collaborates across the healthcare enterprise. 

Education

Three years experience in a professional office or academic setting. Strong analytical skills. Proficient in Microsoft Office applications.- Excel and Google Sheets

Certification, Registration, and Licensure

None required.

Experience

Three years experience in a professional office or academic setting. 2 years direct experience with database management. Strong analytical skills. Proficient in Microsoft Office applications.

Responsibilities

• Coordinates administrative functions, as assigned, to support Medical Education (which may include advanced-practice providers amongst other disciplines) and Residency needs to comply with accrediting and/or hospital regulatory requirements.
• The Program Coordinator may be responsible to develop, maintain and coordinate Family Medicine curriculum rotation schedules for residents in collaboration with teaching faculty and other outside residency stakeholders to meet ACGME requirements.
• Supports development and implementation of new systems and processes to support the educational needs of the programs and trainees.
• Tracks and manages documentation within all systems for trainees to ensure compliance with governing accrediting organization(s) requirements.
• The Program Coordinator may be responsible for developing and maintaining all scheduling templates and the scheduling process for teaching faculty, residents, advanced providers and preceptors, which may include coordinating and maintaining call schedules.
• The Program Coordinator may provide support for visiting medical education trainees, including rotations for visiting medical students and visiting residents, including onboarding, orientation and housing coordination. 
• The Program Coordinator may provide program level administrative support for trainee onboarding/promotion/graduation, examinations, credentialing and orientation.
• The Program Coordinator may provide resident and/or trainee recruitment coordination as it pertains to applicant screening and communication, materials, website content, interview scheduling and collaboration with teaching faculty and residents.
• The Program Coordinator may provide development and implementation of resident/trainee evaluations, data management and report generation in the electronic management suite and participate in accreditation or program required committees. 
• Coordinates payments and tracks expenditures for programs and events.
• Works independently and within a team on special, related projects.
• Performs other duties as assigned.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this Job, the employee is regularly required to do repetitive motion, perform activities that require fine motor skills, sit, and speak. The employee is frequently required to hear. The employee is occasionally required to bend, reach, stand, and walk.

Specific vision abilities required by this job include color vision, far vision, and near vision.

The noise level in the work environment is usually moderate.