- Location
- West Lafayette, IN, US
- Type
- Temporary
- Education
- Bachelor
- Source
- ApplicantPro
Description
This position starts 11/1/26 and ends 3/15/27
GENERAL FUNCTION:
Assists in cataloging C-SPAN programming, producing content for the C-SPAN.org homepage and serves as a reference and customer service resource to users.
RESPONSIBILITIES:
- Reviews video in order to discern essence of the program and determine correct fields to enter into the database program. This is termed cataloging each master C-SPAN programming. Ensures each program is prepared for timely online viewing on the Video Library site.
- Ability to follow standards for classifying programs, selecting appropriate keywords and program categories from the list. Names programs and writes program descriptions using language and terms consistent with C-SPAN internal standards.
- Monitors and updates the C-SPAN.org homepage for editorial consistency and timeliness.
- Schedules and monitors live streams of events for the website as needed.
- Identifies preferred airing for each program and determines whether to split or combine master programs.
- Edits Dalet in Indiana database entries for consistency with archival standards.
- Monitors schedule for gaps and creates programs in schedule as needed.
- Attaches people from Dalet media logger to create appearances in database.
- Answers complex telephone calls and inquiries, and searches database.
- Provides viewer and customer service assistance through responding to email and phone inquiries.
- Performs QA on Electronic Program Guide for completeness in the viewer schedule.
- Confers with Manager about database maintenance and makes suggestions for new keywords or classification of programs.
- Assists with special production requirements including elections and processing remote videos.
BACKGROUND/SKILLS:
- Bachelor's degree in Communications, Political Science or related discipline required.
- A minimum of two years' related work experience.
- Computer proficiency with Internet browsers, data entry and ability to learn to use data entry software programs.
- Ability to work independently and as a member of a team.
- Excellent interpersonal skills.
- Knowledge of and interest in public affairs and politics.
Skills
Customer Service